- Report: #926847
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Cellular
Consumer Cellular7204 SW Durham Rd. Suite 300 Portland, Oregon United States of America
Consumer Cellular offers cell service adds unused minutes to exceed max to gouge customers @ .25 per minute Portland , Oregon
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However, after a few months I noticed that my account was being assessed one and two minutes per call over what my iPhone showed to have been in use on the same calls. I sent numerous email inquiries requesting an explanation for this discrepancy but have only received ambiguous unresponsive replies and the numbers to call where I am charged as I wait to speak to one of their double talking professional arguers who may or may not pick up.
Had Consumer Cellular been reputable I could have taken advantage of C.C.'s referral offer and signed up those of my friends and associates wanting to kick AT&T to the curb and reduced my monthly bill to 00.00. However I am not comfortable promoting a service that will later reflect negatively on my intellect and or integrity and give people the impression that I sold them out for a $10.00 reduction in my cell phone bill.
When I received no reasonable reply to my inquiry I informed Consumer Cellular I would only pay for the minutes I used. When I failed to pay the $15.00 unrealized use charges they cut off my service.
Be aware they are business practices are very ?reproachable
This report was posted on Ripoff Report on 08/13/2012 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Cellular/Portland-Oregon-97224-757/Consumer-Cellular-offers-cell-service-adds-unused-minutes-to-exceed-max-to-gouge-custom-926847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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