• Report: #727046

Complaint Review: Consumer Cellular

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  • Submitted: Sun, May 08, 2011
  • Updated: Fri, July 08, 2011

  • Reported By: Ron — Myrtle Creek Oregon United States of America
Consumer Cellular
Internet United States of America

Consumer Cellular Denied Service t, Internet

*Author of original report: consumer cellular

*Author of original report: rebuttals

*Author of original report: Military ID

*Author of original report: Rebuttals

*Author of original report: SSN

*Author of original report: Satisfied Finally

*Consumer Comment: Duplicate report, but still bogus.

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I applied to Consumer Cellular for cell phoe service. When I got to supplying my Social Security Number, it said they couldn't identify me. After a few tries like that it then denied me service based on a bad credit report from Equifax. I checked with Equifax and there is nothing wrong with my credit report other than monthly inquiries into my credit by CITIBANK. I do not owe anything to CITIBANK, have no account with them and have not applied to them.  CITIBANK does send me credit applications almost weekly. I rip them up and throw them in the trash. I have only one creditor, a credit card with a $50,000 limit. I owe less than $600 on it and that will be paid off in the next billing period in full.  Never been late either.Obviously something is very screwed up about Consumer Cellular's credit approval system. If they can't handle something that simple, you don't want to be doing business with them. I have heard many reports they double bill, bait and switch and do many other unethical things to their customers. Glad I didn't get service with them. I think I found better. In retrospect I should have declined giving my SSN to Consumer. They have no right to it and my good old SS Card clearly states, "Not to be used for identification."

This report was posted on Ripoff Report on 05/08/2011 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Cellular/internet/Consumer-Cellular-Denied-Service-t-Internet-727046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
6Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

consumer cellular

AUTHOR: Ron - (United States of America)

I informed Consumer Cellular of the problem they are having rejecting qualified people on their on line sign up. As it turns out I was rejected do to my Equifax Report but checked with Equifax and Consumer Cellular never made an inquiry.   I also told them that for some unknown reason nearly all the complaints against them come from Oregon. I can't even begin t imagine what could cause that.  However, the lady I reported this o on line has never responded. I reported the same to two of their on  line operators and advised them to correct the problem as it is losing them money.

Actually, two days ago, I borrowed a cellphone from a friend for a few days. It turns out it is US Cellular.  The phone works well enough and the color display is fine. But the phone itself reminds me of ones I ha in the early 90's. Just too big, square and bulky. It's the Motorola W-259. If you get their service I would advise another model. I always preferred Nokia's but there should be many others. I haven't much cared for Motorola since the American company was sold to the Japanese. My uncle worked for them and lost 75% of his retirement pension when that happened. According to him and others, the Motorola employees retirement accounts were used to make the purchase.

I think the lady on line I contacted about this is upset I will not apply ad let her run another credit check. I know quite a few other cellular companies that do not require credit checks. Though most require a deposit and some just use your credit or debit card. Consumer Cellular is the only service I discover that absolutely requires a credit check. I offered to make a security deposit for service but refused. If I use my credit card with a $50,000 limit or my debit card with at least an $850,000 limit, just how high is my phone bill going to be if the credit check is for a two month span.  If my cards can't cover it, it sure scares the hell out of me. Worst security deposit I've heard of yet for cellular service was $1500. And most are just $300 to $400.

But Consumer Cellular has an attractive price starting at just $10 a month. The vast majority of services in my area are $60 a month for basic. Cellphone companies requiring credit checks seem silly to me as I can go to Hertz and rent a new Lincoln Town Car on my credit card with no more than a $1500 credit limit. It would seem much more could happen to a car like that than a cellphone.

The friend that I borrowed the phone from has 3. I am going to advise her to switch to the company I have which is a bit more expensive at $15 a month but has unlimited minutes evenings and weekends and 1000 minutes during the day. So, I believe it will be cheaper for her. Besides a couple weeks ago, she was reporting black out areas around town and driving to the Coast. She said she sometimes has to go out on her patio or out the front door to make a connection. f course she has the same problem with wireless Internet connection. She has just one upstairs bedroom where there is a signal.
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#2 Author of original report

rebuttals

AUTHOR: Ron - (United States of America)

Can't help but notice the guy with the room temperature IQ telling me to get a grip and that I would lose on the SSN never came back to contradict me again.  I really love it when someone like that calls me ignorant or questions my knowledge. I add that with every one of my degrees, while I was never top, I was always in the top hundred and usually top 10 of every one of my graduating classes. I could have done better had I not been working 40 to 70 hours a week.  I am a admitted narcissist and proud of it. My credentials as well as everything else makes me worthy of being a narcissist. I never lost a battle in my life. I only lost three fights but I got them after. Three to 6 at a time bring them o. US or any lesser government is fine with me as well. Government entities just take longer as they are usually dead above the neck. One fight took me 23 years to win. Pretty well demonstrating I am relentless and never give up.

Might do everyone good to read the works of Thomas Paine. He is my literatural hero. I'm trying to become a little like him over 2 centuries later.
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#3 Author of original report

Military ID

AUTHOR: Ron - (United States of America)

Wrong again. I did not use an SSN while in the Army except for payroll purposes. However, I was in prior to them using it as a serial number. However, it may surprise you that you can request an assigned serial number instead of the SSN. All you need do is ask. Many states "require" an SSN on fishing/hunting licenses and many other things. Every one of them are easily defeatable unless you somehow receive financial gain. That is the law and you need only use it.  Hell, I was smarter than the gut replying to me in the 6th grade. Yeah, I'm a rocket scienist as well. I was buildig rockets at age 11 with a 3 mile range. I launched a rocket in 1979 with 5 stages and a planned 65 mile apogee. Bum part is the third stage was too powerful in accelerating and ripped of all the aluminum welded stabilizing fins. I have built Argon Nuclear Pump Lasers, Rail Guns, a 500 cubic inch Cadillac that got 60 MPG.

As for my frugility with cellphones. I need only about 30 minutes a month and do now desire to get a phone with 400 or more minutes and waste my money. The reason I do not care to waste my money is that I give somewhat more than half my after tax income to charities. The money I save is good for feeding at least 2 people in South America for a month. I used to claim Zero Dependants and No Deductions on my Income Tax just to pay more. I stopped that with Reagan when they got so wasteful with my money. With the 25% or so remainiing on my income, I always have lived quite well. Most of my working career my income was just slightly 3 times more than the president's. I have lived in villas with 19 bedrooms and 20 bathrooms and 3 gormet style kitchens. Didn't own them though, just a perk beyond my salary.
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#4 Author of original report

Rebuttals

AUTHOR: Ron - (United States of America)

I have to add how amusing I find it when some uneducated moron likes challenging my statements. I have collected university degrees like most people collect socks. I have 8 bachelor degrees, 6 Master's Degrees and a Physical Doctorate which happens to be in Physics. Once you gain the first Master's the others all come easy. I could add another Bachelor in about a year and Master's in 18 months. You just apply credits from previous degrees to the new ones. Only the PhD really requires additional effort. My degrees come from Northern,Arizona University, University of Arizona, University of Utah, University of Wisconsin-Madison, University of Texas-Austin and University of Cambridge.

So, for the person who countered my first statement, please list your credentials to substantiate your vast knowledge.
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#5 Author of original report

SSN

AUTHOR: Ron - (United States of America)

How wrong you are about SSN usage. California, Arizona, Utah and Texas all insisted I had to provide my SSN to get a driver's license. All I had to do is go to the DMV director and cite the law and I received driver's licenses in all 4 states without providing my SSN. California also required a thumb print and I beat that as well. In fact, instead of waiting for about 2 months while they processed my thumbprint, I received my license in just 10 days. SSN's need only be used for purposes of finance. If you are not going to receive income from whoever requests it, you are not required to give them an SSN. And an SSN need not be produced to an employer until you are actually employed.

Just happens I am very well schooled in law. I have only pre-law in the university, but have studied Burke's Law as well as State and Federal Statutes. I can also easily beat any traffic ticket except for drunk driving or hit and run. Laws are there to use. You need only know them. The problem is there are many ignorant people who never question what others tell them.

You might enjoy knowing that a SSN is not needed for a passport either, and that is probably the most important document a person can carry.

As for my $50,000 credit line on just the one card, which happens to be my only credit card. Balance has never exceeded $1500 and it gets paid in full monthly. I have debit cards as I have plenty of money to pay for anything I want to purchase. I can easily go out and buy a new Mercedes 450 SEL or at least a moderately priced house. Credit Card Debt is for suckers.

Citibank remains a problem. I told them to cease ad desist the monthly inquiries. However should they contiue, it doesn't matter because my credit score will no longer be effected. All three  credit scores now stand very near 850. I forget just how high a credit score can go, but I'm very near the top.

The guy replying I should get a grip is much like a sheep being led to slaughter. He thinks a person must comply because he's told to. I don't.  I know Constitutional Law very well. Here in Oregon most people thik you need a permit to carry a concealed weapon. I found out no permit is needed because of a provision in the State Constitution. And besides that I can also carry guns concealed because under US Law they are not firearms because they were manufactured prior to 1898 as well as other guns I have that ammunition is no longer manufactured.

Free! Free! Free at Last. My ancestors created this country. They fought and died for it. I will not give in to tyranny. If you don't learn the laws and fight for your rights you are nothing but slaves.
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#6 Author of original report

Satisfied Finally

AUTHOR: Ron - (United States of America)

When I attempted to sign up with Consumer Cellular, I attempted 5 or 6 times with my SSN, each time being told I could not be identified. The next time it told my my application had been denied due to my Equifax Credit Report. I finally had a long talk with Equifax. Every inquiry into credit is recorded. And Consumer Cellular never made an inquiry. Something is defective in their sign up. Whoever programmed that sign up is a rank amatuer. I was doing better than that clear back in 1982 when I was rated in the top 10 in the world with my BBS System.

The only remaining complaint I have with them is the sign up is deceptive. I found them while looking for a pre-paid service and they were 4th listed. Only at the end was it apparent that it was not. I suggested they post that the service is not pre-paid before anyone even enters their name. I believe they will soon be correcting this.

Until they correct the problem, I suggest anyone signing up do it by telephone rather than on line.

BTW, my Equinex Credit Report is roughly 50 points lower than the other two. But even it is sufficient to allow me to buy a new car or home. However Equifax had me working with an employer I left more than 25 years ago and other stale information. I corrected that and expect my credit score to catch up with the other two.
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#7 Consumer Comment

Duplicate report, but still bogus.

AUTHOR: Steve - (USA)

This is a duplicate report.The last time, though, Paypal was also mentioned.Nobody cares about your $50,000 credit line, although that could actually be a problem!Too much available unused credit is actually negative. And, little or no credit usage will actually give you a low score, as will a poor "mix" of credit usage.

It seems like someone with your resources would go with a major carrier.Consumer cellular is a small cut rate carrier with marginal service.Give up on the SS# thing.You will lose that argument.

Not to be used for identification means it cannot be presented for personal identification, as the normal requirement is a state issued picture id such as a driver's license, or a federal gov't id like a military id.Although you do have the right to refuse to give your SS#, but any creditor also has the right to refuse you credit or services.

It is your choice, but you will live with the consequences as everything today is based on credit, and the only way to pull someone's credit is with a SS#.

Get a grip.

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