- Report: #317589
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Depot
Consumer Depot3332 Powell Ave Nashville, Tennessee U.S.A.
Consumer Depot 2 defective items, won't honor return policy Nashville Tennessee
Replacement items will be shipped after the defective item is received and inspected by Consumer Depot's Returns Department.
I then contacted them to question this policy. They returned my message by indicating that I would "most likely" get a refund. Which does me no good, in fact I lose even more money on this deal.
I then contacted them again, to question their policy and indicate my frustration. I was then told that they did not know what the RMA dept would do until I sent the unit back -- I guess roll the dice & gamble!!
I again contacted them to inquire about how to speak directly to the RMA Dept. in which I was told that there was no way to do that.
Now I am pretty much stuck with something that is broken or pay $7 to send it back to get a refund of $15 after spending $28 (+$7 return ship) - I am going to attempt to see if Sirius will repair the unit under warranty- Wish me luck!!
2ndly, I purchased a Samsung MiniDV camcorder, Tested & working. Well, that much is true -- it does work, just places many pixelated boxes all over your recording. I guess no one said it had to work perfectly!! At this point of things, I didn't even try to deal with Consumer Depot. I filled out some things on Samsungs web site & sent it away for warranty repair. At this time I'm waiting to hear from them.
In conclusion, I am through with this company. I will tell all my friends & family to avoid this scam of a business. I think their tactics are low and deceitful. I hope they lose their lawsuit and get shut down!!!
This report was posted on Ripoff Report on 03/13/2008 11:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Depot/Nashville-Tennessee/Consumer-Depot-2-defective-items-wont-honor-return-policy-Nashville-Tennessee-317589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.