• Report: #53812

Complaint Review: Consumer First

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  • Submitted: Mon, April 21, 2003
  • Updated: Mon, April 21, 2003

  • Reported By:Yuma Arizona
Consumer First
Po Box 3374 Champlain, New York U.S.A.

Consumer First Financial ripoff abused & mistreated ripoff liars Champlain New York

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I was contacted via cell phone September 2002 to apply for a credit card at the time I was going to school, and had a steady income. And authorized them to withdraw $249 from my account. I found out I need surgery. Called Customer Service and cancelled the authorization.

Well after my surgery my husband calls me & asked why I bought a $249 phone. I didn't know what he was talking about. Called the bank, was told who to contact.
Its Consumer First Financial.

Called them, asked to speak to a supervisor. He said that it was a computer error, and the salesperson saved the sale. So the money got taken out of my account. I told him that I cancelled it. He just told me that when I receive a package in the mail to send it back.

When I received the package in Nov. I wrote Return to sender to the postal carrier. I called them and told them that it took along time for them to send it to me. She told me to write a letter. So I sent the letter as well.

I called back in December and was told that I didn't follow the protocal to get my money back, So I asked to speak to a supervisor. He told me that I would get the money refunded in my account in 7-30 days. I called back last month. They decided that we make enough money, and can afford a credit card. That they will send me out some credit card applications. That day I just found out that they don't have credit cards, but they send application to you to get one. I have not received anything, not even an application. I have tried calling back in the last couple weeks, the phone number is disconnected. I got on this website to see if there was a contact number.

They stole $249 out of my account, I want it back.
Last time I heard cancelled means that you don't want the service anymore. I haven't received any kind of service from this company except grief. The customer service reps are rude and liars.

I have an appointment with an attorney. and I will be calling the Better Business Bureau on this company. My question is do companies have any ethics, anymore. I have waited this long for the company to do the right thing, they haven't. I'm pissed off, and I will get my money back.

Jennifer
Yuma, Arizona
U.S.A.

This report was posted on Ripoff Report on 04/21/2003 04:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-First/Champlain-New-York-12919-3374/Consumer-First-Financial-ripoff-abused-mistreated-ripoff-liars-Champlain-New-York-53812. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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