- Report: #100191
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Info
Consumer Infowww.consumerinfo.com Orange, California U.S.A.
Consumer Info, Freecreditreport.com RipOff! Did not report changes to Credit Report--TWICE!! ONLINE & Orange California
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I purchased service because my S.S. Card and Birth certificate were stolen from my house. After 2 months of the service I went to get a car loan and... Guess what, there was a $30,000 credit card on my report. I was NEVER notified by consumer credit. In fact their crummy customer service blamed everything on Experian. I had to jump through every hoop known to man to get my report fixed with the credit bureaus... Consumer Credit offered NO HELP what-so-ever!!
Now 3 months later I applied for a credit card and was approved and GUESS WHAT.. No email or contact from consumer info... I called and went off on them. I was never offered a reason or explanation to why I wasn't contacted. Again the rep blamed everything on Experian, saying consumerinfo.com has nothing to do with reporting?? Then what am I paying for?? After repeated attempts to get supervisor on the phone, I finally gave up and canceled my service. The rep was worthless and I doubt he was even from this country.
Anyway.. This service was a complete ripoff. Thanks for nothin' Consumer Info.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
This report was posted on Ripoff Report on 07/23/2004 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Info/Orange-California-92865/Consumer-Info-Freecreditreportcom-RipOff-Did-not-report-changes-to-Credit-Report-TWICE-100191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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