- Report: #882530
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Portfolio Services
Consumer Portfolio ServicesPO BOX 57071, IRVINE, California United States of America
Consumer Portfolio Services sold my vehicle in an auction after a voluntary surrender for $7,700 , and collecting my extended warantee balance $847, and say that I still owe them $2,036.81, when the payoff amount was $6,985.07, IRVINE, California
*General Comment: Fair?
*Consumer Comment: Read the contract...
*Author of original report: Misunderstanding
*Consumer Comment: You need to rephrase this...
*Consumer Comment: No, I don't work for CPS.
*Author of original report: CPS
*Consumer Comment: There is a difference between a settlement and a repo
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After several attempts I was unable to get CarMax to give me anything more than $5,000. So I had to continue with the voluntary repo. I was instructed to take the car to the dealer where it was purchased and I did just that so that I would not be charged the repossession fee. Which I am still being charged for.
Then they sell the vehicle in an auction for $7,000+, and also the balance from my extended warrantee which ALL TOGETHER amounted in over $8,000.
I am asking why it is that if you were so willing to consider the account paid in full with $6,000 why after receiving more than the original negotiated amount did you guys take my remaining balance from my warrantee, and you are still expecting for me to pay $1,260.54. they charged a recovery fee when I myself drove the car to the dealer.
This report was posted on Ripoff Report on 05/14/2012 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Portfolio-Services/IRVINE-California-92619/Consumer-Portfolio-Services-sold-my-vehicle-in-an-auction-after-a-voluntary-surrender-fo-882530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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