- Report: #893435
Report - Rebuttal - Arbitrate
Complaint Review: Consumer Safety Technology
Consumer Safety Technology10520 Hickman Road, Suite F des Moines, Iowa United States of America
Consumer Safety Technology CST, Intoxalock Rude, Arrogant, difficult to reach des Moines, Iowa
*Consumer Comment: Class Action Lawsuit
*Consumer Comment: Arrogant arringdale loses in ma court
*UPDATE Employee: Intoxalock
*Consumer Suggestion: You can stand up for yourself believe it or not
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in addition, when i needed to reach someone at CST, for example, to schedule my next monthly check-in, many numerous times, i was on hold for 30+ minutes. i had NO choice but to wait. there was a deadline for scheduling those monthly appointments.
Each time i called, i was put on hold, where i was subjected to their "hints/tips" for using the intoxalock in cold weather, even in july. and the recording would repeatedly interrupt itself to tell me there was an unusually high call volume and to please be patient. over, and over, and over.
The "customer service" person would finally take my call and talk in a tone as if i was doing something wrong.
This report was posted on Ripoff Report on 06/05/2012 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Safety-Technology/des-Moines-Iowa-/Consumer-Safety-Technology-CST-Intoxalock-Rude-Arrogant-difficult-to-reach-des-Moines-893435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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