Consumer Telecom Inc. Watch Out May be a Scam Internet
0Author 0Consumer 0Employee/Owner
A telemarketer called my home telephone number and asked to speak with the decision-maker of the household, concerning who handled the finances. Of course I stated it was me. That was nothing unsual, as that was a question I was trained to ask during outbound telephone calls when I was a telemarketer. The woman told me that she was calling from Consumer Telcom Inc., and proceeded to tell me that she was calling because her company noticed that I was making limited long distance phone calls with my current carrier. Looking back, she did not specifically state or confirm which carrier I was with, and she did not try to verify my name or address or any other identifying identification. This woman acknowleded that I used a land line. So she must have had a list of phone numbers and names that were purchased through illigitimate means. She stated that she could get my phone bill down to $2.50/ month (approximately) I don't know the exact amount she specified, only that I would be saving around $10.00 / month. I asked her a couple of questions to clarify, in order to make sure that I was hearing her correctly. She reiterated her sales pitch and started to sound a little agitated with my line of questioning as she spoke in a condescending tone of voice. Of course I was turned off by her tone of voice. I told her that I wanted to discuss this new plan with my husband before I changed carriers, because in the back of my mind I had never heard of this company and something told me that this woman didn't sound completely legitimate. She told me that was fine, and that she was willing to speak with my husband. I told her that my husband was at work (which he really was) and that I wanted her to mail us information on her company. The woman hung up on me, never confirming or getting my mailing address from me. After looking back on this situation, the way the woman handled the phone call tells me that this is more than likely a scam in the making, and she hung up on me because she realized that "I was onto her". I am not out of any money, and I wasn't scammed by this company but I am writing this complaint in hopes that someone else will hopefully read this and learn to just say "no" to these questionable telemarketers. A legitimate company is usually a household name, and the telemarketer is usually more professional in their dealings with the public. If it is a real telemarketer, they should be able to confirm who their caller is by telling the prospective customer what their name is and confirming the prospective customer's address, etc... No one should feel pressured to buy something from someone who called them first. A legitimate company should be able to give you some literature and the company's toll free phone number so that you can mull over a decision and call the company back on your own terms.
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