• Report: #279093

Complaint Review: Consumer Trust Financial Company

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  • Submitted: Tue, October 16, 2007
  • Updated: Thu, October 25, 2007

  • Reported By:Parma Missouri
Consumer Trust Financial Company
29 Williamson St 63870 Bx 631 Parma, Missouri U.S.A.

Consumer Trust Financial Company Thought I was getting involved in a payday loan but it wasn't. Never notified of anything, few days later Consumer Trust had taken 149.00 out of my account. Parma Missouri

*Author of original report: sara parker sikeston 63801

*Consumer Suggestion: I would send a certified, return receipt requested letter.

*Consumer Comment: Still steamed!

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I thought I was getting a payday loan, but that wasn't the case at all. It appeared to be information on a payday loan. I was never notified of anything as being approved of a loan. Few days later a total of 149.00 was taken out of my account from Consumer Trust Financial Company. Called them immediatley and cancel what I thought was a loan. Told them what the problem was and asked for a refund, they had no problem with that. They sent me a later stating that I had cancelled my account so that I would recieve my refund, and all they needed was my signature and a copy of my bank statement showing were they took the money out of my account.

I did that and it has been 2 weeks and I haven't heard from them. Recently called to see what was going on talk to someone who looked up my info and she told me it takes time and that she didn't know how long it was going to take.

It is a bunch of BS if you ask me and something has to be done!

Pam
Parma, Missouri
U.S.A.

This report was posted on Ripoff Report on 10/16/2007 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-Trust-Financial-Company/Parma-Missouri-63870/Consumer-Trust-Financial-Company-Thought-I-was-getting-involved-in-a-payday-loan-but-it-wa-279093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
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#1 Author of original report

sara parker sikeston 63801

AUTHOR: Pam - (U.S.A.)

Basically a scam artist. Never do anything on line. Consumer Trust Financial Company is a scam artist.
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#2 Consumer Suggestion

I would send a certified, return receipt requested letter.

AUTHOR: Robert - (U.S.A.)

Talking sometimes works with more reputable firms, but even then talking fails many times.

I would send them a certified, return receipt requested letter requesting a full refund. I would include all pertinent information such as what website, date and time you inadvertantly signed up, plus the date/time and names/telephone numbers of any of their representatives you have spoken with and that you were assured a refund. Don't forget to make copies to keep for your records.

You don't state what type of an account it was that they "took" the money from so I can't offer more suggestions. In many cases you can approach your bank or credit card company to dispute the charge/electronic withdrawl.

Good luck.
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#3 Consumer Comment

Still steamed!

AUTHOR: Steamed! - (U.S.A.)

I have filed a complaint against this company and just found out they also charge your account another $19,99 per month membership WATCH OUT FOR THESE SCAM ARTISTS
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