• Report: #1170260

Complaint Review: Consumer choice automotive group

  • Submitted: Sat, August 16, 2014
  • Updated: Sat, August 16, 2014

  • Reported By: HELP STOP THIS ILLEGAL CONSUMER CHOICE AUTO GROUP SCAM — atlanta Georgia
Consumer choice automotive group
1706 Lower Roswell Rd, marietta, Georgia 30068 USA

Consumer choice automotive group owner Lacey,commit bank fraud and other crimnal acts marietta Georgia

*Author of original report: Took them to Court

*UPDATE Employee: Consumer's Choice

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I went to buy a car from them as they post false advertisement of only 500 down on internet. when get there its a hole in the wall with new cars out fron. they advertise as a buy here pay here lot but suddenly they tell you that they use banks that dont report to the credit bureau. of course the saleman lafayette nickname f***** a** faye will lie and tell you that they do. he will act like he is getting you approval and then come back and say ole the bank approved you for the loan but you have to put down 1500 but we will give you a month before your next payment to pay. next the car has rodents and ants and the transmission jerking all you find out later and they make u sign a form that say no down payments returned because u are loaned a vehichle although thats the vehichle they tell u that u are approved for.

next the sign says dont false a fie your docs or they keep your down payment. so their vehichles are wrecked and they tell you they are not they switch vin numbers out and once u drive off the lot the bulls*** begins. no gas cap on your 22000 purchased vehichle bad tires, gum stuck to seat and the list goes on. They get mad when you call back and ask for a detailer. they tell you management is not available but the old white guy and his wife lacey are the owners so dont let them fool you. they call you everyday saying we couldnt get u approved we need more docs,we could verify your job, we could verify your landlord stringing you along in this yoyo action.

Then once your so frustrated with all their bulls*** then i personally returned their vehichlex and then they want to say all now your approved after hours once they closed and never can send anything in writing. Yoyr either aporoved or not. reality is they are trying to keep up with your every movement. Dont fall for their lies. they are a start up thirsty car lot that do illegal practice dont settle for them keeping your downpayment I got my money back with a little effort of the courts. what u do is document a record Everything!!!! They dont have a bank, the owner is onsite, they all will be really quite and sneaky but all the white folks there are related and th e old ones upstairs is the managers. they tell you fake information to tell the bank dont do it because this gives them lead way to say you lied on your app and keep your downpayment.

next they say no refunds call the governors office of consumer affairs or go online because all report are investigated but has to be in writing, they will help you get your money back last file a suit in cobb county magistrate courts small claim and go before the judge. 7707806124 cell phone number to the ownerLacey. Go out to the Secretary of state website and report them there, auto dealer commission,file a police report for any illegal or false information that told u to lie about. Take those shark eating scammers down. We work to hard to take a lost. Due it before the extra payment is due, the day before. Georgia law says your downpayment must be immediately returned when your not approved or financed. Get your money back. 


This report was posted on Ripoff Report on 08/16/2014 06:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Consumer-choice-automotive-group/marietta-Georgia-30068/Consumer-choice-automotive-group-owner-Laceycommit-bank-fraud-and-other-crimnal-acts-mar-1170260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Took them to Court

AUTHOR: - ()

 When you do crimes like this you can not be recommended to anyone. I will file another suit for defaming my character which is totally unprofessional and unecessary. It is what it is a scam and we will let the courts decide if what you did was legal.

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#2 UPDATE Employee

Consumer's Choice

AUTHOR: Lacey (Consumer's Choice) - ()

Latonya W. bought a vehicle and was pre-approved. The lender whom approved her did call and do verifications on her job, home and customer interview. We let her know up front that the lender would be doing so.  In the process of calling her landlord we did find that she lied about how much rent she paid.  We could have turned her down but she still was approved.

 

Latonya W. thought she would be declined because she lied and so she returned the vehicle.  We did not return her down payment nor did we ever have a court case. We do have stricked rules on giving down payments back when it was not a problem on our end. Mr.Waddell Latonya's husband even said he was going to speak to her and try to help her understand how the financeing works. 

We have been at this location for almost 15 years and the reason is because we take pride in helping our customers get a car they want at a price they can afford. We have many lenders that help all customers and we don't turn anyone down! We do have down payments as low as $500 but if you pick the nicest car on my lot you just may need a little more down and we will work with you!

So Latonya I am not going to refund your money because you are approved and I would love to still help you get in a car so that your money doesn't go to waste. We only want to help customers and not make it harder on them. So I am sorry you feel this way but is is just not true!

 

Thanks Lacey

Laceyspann@yahoo.com

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