• Report: #696542

Complaint Review: Consumer's Energy MI

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  • Submitted: Thu, February 17, 2011
  • Updated: Mon, November 21, 2011

  • Reported By: con-suckers energy customer — Michigan United States of America
Consumer's Energy MI
Internet United States of America

Consumer's Energy MI Put someone else's delinquent bill onto my account?? Internet

*Consumer Comment: Consumer Energy Collection Problem

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In September of 2010 I received a notice from "Consumers Transfer Department" indicating I had a delinquent balance from a previous address in the amount of approx $600.  For my "convenience" they would add this amount to my current account!!  Here's the catch - I never lived at the address during the specified time frame; nor was I ever responsible for gas charges until I moved into my current rental!

After MONTHS of trying get this removed from my bill - I have had to send them copies of both of my leases from the passed two places I have lived.  I have had to do this on several occassions - and they still have not removed anything.  I have now reported Consumers Energy to the Michigan Public Service Commission as well as an attorney. 

Any thoughts on what else I can do?  Consumer's keeps telling me that they will remove this amount as soon as they can confirm where I lived - though I've sent them the copies of my leases - my tenant ledgers, etc - and they claim even though that's all I have to do...they aren't removing it "yet."  It's beyond ridiculous and it's really hard to keep up on a bill that I DON'T OWE!!!


This report was posted on Ripoff Report on 02/17/2011 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Consumers-Energy-MI/internet/Consumers-Energy-MI-Put-someone-elses-delinquent-bill-onto-my-account-Internet-696542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Consumer Energy Collection Problem

AUTHOR: theresarose1 - (United States of America)

The same thing is happening to me.  I am hoping to take this as far as it can go legally.  I did not ever receive a bill and why am I supposed to pay a bill I cannot see? They should not be doing this to single parents that are stuggling just to get buy.  We cannot afford this burden.  I am not going to let them violate my federal rights!Good Luck

Sincerely,

Theresa
(((ROR redacted)))

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