- Report: #992221
Report - Rebuttal - Arbitrate
Complaint Review: Container ocean line Inc
Container ocean line Inc975 east linden avenue N.J, New Jersey United States of America
Container ocean line Inc Shipping agent: Disgrace, liars , cheats ,Beware of CONTAINER OCEAN LINE!!! N.J, New Jersey
I have been in contact with American auto marine and the freight liner namely: container ocean line Inc almost every week by telephone and emails and have given several dates for the arrival of my shipment (farm tractor). I have paid several hundred dollars in travelling cost to Jamaica to collect this shipment which did not arrived . I have paid hundred of dollars on government required documents in anticipation of this shipment which have now been expired. The last promised date was December 31st 2012 .
On the 2nd of January 2013 I made several call to Container Ocean Line Inc and was told they do not know where the tractor is and that the matter was passed on to someone higher.
I have lost nearly US$ 12000.00 plus the cost of this vehicle and other expenses as a result of their negligence. Also the name of the agent at American auto marine is as follows: I have been lied to over and over again I have been give several date for the arrival of this vehicle . I was told the keys was lost . I spoke to the manager he said I will get the vehicle in a couple of weeks but cannot give a date . Their customer service is so poor when they don't know what to say to you they put you on hold forever. Please guys be careful don't fall in their trap . My vehicle is 6 months older since I bought it. I don't know when or if I ever will received this vehicle . I am now planning to travel to America to file a law suit against them . The name and companies are as follows:
Shipping agent Michelle Liu American Auto Marine www.usautomarine.com Direct : 561-305-8931 Toll-Free : 1-888-208-2545 ext 301 Tel : 561-948-4048 Fax :1-866-631-4947 Skype : SYCN.SYCN
Connie Soto Cartainer Ocean Line, Inc. 975 East Linden Avenue Linden, N.J. 07036 Website: www.shippingmycar.com Toll-Free: (800) 227-8096 Tel: (908) 862-2262 x 130 / Fax: (908) 862-2848
This report was posted on Ripoff Report on 01/06/2013 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Container-ocean-line-Inc/NJ-New-Jersey-/Container-ocean-line-Inc-Shipping-agent-Disgrace-liars-cheats-Beware-of-CONTAINER-OC-992221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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