ED Magedson – Founder
Continental Airlines Baggage1600 Smith St Houston, Texas United States of America
In July 2009 I traveled from Baton Rouge to San Diego on Continental Airlines. I checked one bag. I got home late and waited till the next morning to unpack. When I did unpack, Several items were missing from suitcase including an iPod. I filed a claim. 4 weeks later I was sent a letter stating they do not reimburse for electonic items and in order for my claim to be "valid" it needed to be reported w/i 4 hours of landing!
Continental basically encourages their employees to steal because they refuse to take any responsibility for it.
This report was posted on Ripoff Report on 08/21/2009 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Airlines-Baggage/Houston-Texas-77002/Continental-Airlines-Baggage-Continental-Baggage-employees-Steal-your-luggage-Houston-Te-483430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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