- Report: #761156
Report - Rebuttal - Arbitrate
Complaint Review: Continental Airlines
Continental Airlines1600 Smith Street, Houston Texas houston, Texas United States of America
Continental Airlines Continental Airlines Continental Airlines makes it impossible to use your unused tickets houston, Texas
*Consumer Comment: Discounted Fares
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I want my fellow citizen's attention to where every victim is pointing out on this post; rudeness in their customer service. This time I want to bring about their customer service representatives' behaviour over the phone... I guess this is the culture in Continental Airlines in every sense. Rudeness is tolerated towards customers... I hope United Airlines does not tolerate this culture when they merge...
In short, I have hard time to use my remaining credits that I was awarded after my cancellation. As I said , they already ate $150, but they do not let me use my remaing amount. They are totally rude and senseless... They bring every possible obstacle for you to not be able to use your remaining credit... I already forgot about my remaining $90... My lesson is that never buy continental tickets... Watch out your expedia options... And good luck to United Airlines with its slopy partner...
This report was posted on Ripoff Report on 08/04/2011 09:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Airlines/houston-Texas-/Continental-Airlines-Continental-Airlines-Continental-Airlines-makes-it-impossible-to-use-761156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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