• Report: #186258

Complaint Review: Continental Promotion Group

  • Submitted: Wed, April 12, 2006
  • Updated: Tue, April 25, 2006

  • Reported By:Middle Village New York
Continental Promotion Group
PO BOX 52900 PHOENIX, Arizona U.S.A.

Continental Promotion Group, INPHONIC REFUSES TO REMIT $200 CELLULAR PHONE REBATE! RIPOFF PHOENIX Arizona

*Author of original report: TECHNICAL WAY TO NOT PAY MY REBATE!

*UPDATE Employee: Failure to meet requirement

*Author of original report: NOT REMITTING REBATE!!!!!!!!!!!!!!!

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I purchased a New Motorola Razr V3 Cellular phone with new activation of Tmobile service on 11/06/2005 online through wirefly.com. They promised a $200 rebate for this phone providing amongst other things you wait 60 days before you send in the rebate with all reciepts etc.

On 2/6/2006 I submitted the rebate with all necessary paperwork including the cellular phone bill which unbeknowst to me was paid late by one day so the bill I sent showed a double balance. I did correct this and sent them the new bill showing the balance being paid to complete the rebate process.

I have since then inquired about the rebate in which I was told with an automated voice on the phone or code online *OB WIRELESS BILL MUST BE PAID IN FULL. I have submitted this information both by US PRIORITY MAIL and FAX on 2 seperate occasions and still have yet to receive my rebate!

You cannot speak to anyone on the phone and Ive left numerous voicemails in which my calls went unreturned! ITS CLEAR THAT THEY WANT TO MAKE THE CONSUMER GIVE UP ON THE REBATE THEREFORE MAKING A LARGE PROFIT FOR THEMSELVES!

I want my $200 rebate and have already contacted the BBB Bureau and soon will contact the US District Atty's office and my local News station. This is ridiculous, it has been 4 months and still NO REBATE!!!!

Michael
Middle Village, New York
U.S.A.

This report was posted on Ripoff Report on 04/12/2006 11:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Promotion-Group/PHOENIX-Arizona-85072/Continental-Promotion-Group-INPHONIC-REFUSES-TO-REMIT-200-CELLULAR-PHONE-REBATE-RIPOFF-186258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

TECHNICAL WAY TO NOT PAY MY REBATE!

AUTHOR: Michael - (U.S.A.)

FYI: This rebate states they wanted the 2nd wireless bill showing payment paid in full which is merely impossible because the payment was late on the previous bill by the day of the bill being printed. I did show proof on the next bill of the balance being paid in full but that wasnt good enough for the company! ... THEY SCAMMED ME OUT OF $200 which went back into the companies COFFERS! .. PEOPLE STAY AWAY FROM WIREFLY.COM!!!! ITS A SCAM THEY USE WITH CONTINENTAL GROUP TO TRY ANYWAY POSSIBLE TO AVOID PAYING THE REBATE TO THE CONSUMER!!!!!!!!!!!!!!!!! STAY AWAY FROM WIREFLY.COM!!!!!!

STAY AWAY FROM WIREFLY.COM

THEY ARE SCAMMERS!!!!!!!!!!!!!!
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#2 UPDATE Employee

Failure to meet requirement

AUTHOR: Doreen - (U.S.A.)

Dear Michael,



Unfortunately because you did not meet the rebate requirements, as you yourself admit, I am unable to overturn the denial for you.



The requirements clearly state that you must submit a specific bill showing the previous balance paid in full. Different wireless bills cannot be accepted in lieu of the required materials as detailed on our websites and on the official rebate forms.



Rebates are not for every customer. I advise customers who anticipate not being able to meet these requirements to take advantage of our many deals that use instant discounts rather than mail-in rebates.



regards,

Doreen

InPhonic
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#3 Author of original report

NOT REMITTING REBATE!!!!!!!!!!!!!!!

AUTHOR: Michael - (U.S.A.)

THESE SCAMMERS HAVE SENT ME THE FOLLOWING EMAIL STATING THAT THEY ARE NOT GIVING ME MY $200!!!! ALL BECAUSE I PAID A BILL 2 DAYS LATE AND THAT ORIGINAL BILL THAT WAS "PART OF THE REBATE" DOES NOT SHOW THE PAYMENT! THIS IS BULL****! IM CONTACTING MY LOCAL NEWS STATION AND DISTRICT ATTORNEYS OFFICE!!!

NOTE: STAY AWAY FROM WIREFLY.COM!!!!!





Dear Consumer:



We have received and reviewed your fax. It shows a bill where payment was received in full, but is not the same bill as the one you mailed to us originally. Your original submission was reviewed, and it was determined that bill was not paid in full. Because the rebate form requests the second month's wireless bill, and that is the only one we can take, if it was not paid in full, there is nothing we can take in its place. The rebate has been denied for failing to meet the terms and conditions.



Sorry for the inconvenience.



Thank you for contacting rebatestatus.com.



NOTE: STAY AWAY FROM WIREFLY.COM!!!!
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