• Report: #689495

Complaint Review: Continental Van Lines Inc

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  • Submitted: Tue, February 01, 2011
  • Updated: Wed, November 09, 2011

  • Reported By: Wolf70 — Chicago Illinois United States of America
Continental Van Lines Inc
934 N. university Dr. Mailbox 239 Coral Springs, Florida United States of America

Continental Van Lines Inc SCAM THIS IS NOT A MOVING COMPANY - FAKE ADDRESS - FAKE INFO IN THEIR WEBSITE - SCAM Coral Springs, Florida

*UPDATE Employee: Company Response to this complaint

*UPDATE Employee: Company Response to complaints

*UPDATE Employee: Company Response to this customer

*Consumer Comment: CVL Ripoff

*Consumer Comment: Continential Van Lines the Rip off Company

*REBUTTAL Individual responds: THE GREATEST

*REBUTTAL Owner of company: This Complaint is Fraud

*REBUTTAL Individual responds: The only scame I see is this so called "Report" ALDO!

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Continental Van Lines quoted me one price over the phone and charged me way more once they got there. They are dishonest. Their website says they have fifty years of experience in the household moving industry. This is not true and you can check all the information at the Florida Department of State, Division of Corporations (sunbiz.org). This company was created in 2010 and the address they show in their website is fake, they are using a PakMail mail box as a physical address.

I cannot recommend this moving company. I had a bad experience with them when I moved a couple of weeks ago from Fort Lauderdale to Chicago, they damaged my furniture and their customer service is the worst.


This report was posted on Ripoff Report on 02/01/2011 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Van-Lines-Inc/Coral-Springs-Florida-33071/Continental-Van-Lines-Inc-SCAM-THIS-IS-NOT-A-MOVING-COMPANY-FAKE-ADDRESS-FAKE-INFO-IN-689495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 3Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Company Response to this complaint

AUTHOR: ContinentalVL - (United States of America)

We truly regret any difficulty that this customer has experienced with our company. Unfortunately to address this complaint we are not able to locate this customer just by the first name or user name. We request the full name on the contract or the job number so we can look into the matter to resolve any issues or if to refund any overcharges. Customer can either contact us directly to provide the information or post the information on this site to address it. Once again we apologize for any inconvenience.
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#2 UPDATE Employee

Company Response to complaints

AUTHOR: ContinentalVL - (United States of America)

This allegation is false. We do have a physical address, which is: 600-610 NE 28 COURT/POMPANO BEACH, FL   33064. If this customer indeed has a claim to file will need to contact our claim department at 954-317-2448.
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#3 UPDATE Employee

Company Response to this customer

AUTHOR: ContinentalVL - (United States of America)

This allegation is false. We do have a physical address, which is: 600-610 NE 28 COURT/POMPANO BEACH, FL   33064. If this customer indeed has a claim to file will nee to contact our claim department at 954-317-2448.       
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#4 Consumer Comment

CVL Ripoff

AUTHOR: bfp5201 - (United States of America)

 I agree with the original reader. Continential Van Lines in Coral Springs is a ripoff. I contracted them in April to move me in June. They moved me alright I still do not have my belongings. They lie quite well. I was very specific about having them move me from Wissconsin to Nevada. Jon Gracey assured me they use their own trucks. Well they contracted my things out, then kept them in a storage in Chicago for almost a month. Then they contracted my things to another company. They came to deliver mid July and informed me they could not unload without over $2800 in cash which is more than the contract was for. I would never give anyone that much in cash.  I hope the law catches up with them for defrauding people like this. I pray one day I will receive my items back. I wish I had seen this repport before they loaded my things. Consumers beware of Continential Van Lines, Best Movers and Lightning Van Lines.
Brenda F Porter
Bfp5201@yahoo.com
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#5 Consumer Comment

Continential Van Lines the Rip off Company

AUTHOR: bfp5201 - (United States of America)

Continential deceived me from the beginning. The sales man Jon Gracey lied to me completely. He assured me they had their own trucks and did not subcontract the move. (LIE) I found out after my items did not arrive two weeks after pick up that my items were in a storage in Chicago. (never authorized by me). Lied to me when I called concerned stated they were unable to locate the driver when they knew they put my things in storage. Then they continued to provide lie after lie about why they were charging me more. Bottom line I still do not have my items and it is 2 days from being 1 month since they picked them up.

Your report is absolutely correct. I am living a nightmare right now. They have everything I own.
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#6 REBUTTAL Individual responds

THE GREATEST

AUTHOR: robert - (United States of America)

THIS WAS THE GREATEST MOVE I HAVE EVER HAD THEY WERE THERE FOR ME DAY AND NIGHT I CALLED AT MIDNIGHT AND GOT AN ANSWER ABOUT A CONCERN THEY WERE FREINDLY  ALWAYS THEY ADRESSED MY ISUESE WITH CONCERN AND SPEED I WOULD SUGEST YOU USE THIS COMPANY FOR ALL YOUR MOVES AND I WOULD SUGEST IT TO ALL MY FREIND
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#7 REBUTTAL Owner of company

This Complaint is Fraud

AUTHOR: Andrew - (United States of America)

This complaint is fraud. We never mvoed this customer. We have no such customer in our database. The username to this complaint is bogus.

Aldo DiSorbo posted this complaint to try and slander our company. He is the owner of Nationwide Relocation Services, Moving Cost, WeHaul Moving Service, United States Van Lines, American Van Lines, All Coast Van Lines, Moving Squad, and World Moving Services. If you Google any which one of these company names you will find bad reports on all of them. Continental, up until Aldo spending hours on end posting bad reports about us, has never had a complaint in our 50 years of service.

Aldo DiSorbo was banned from the moving industry in 1996 for fraud. This is public record, along with many other criminal charges he has. Go to Broward Sherifs Office and search his name. Also, try to Google his name.

In addition, here are just a few websites with bad reviews about Aldo's company's:

http://www.consumeraffairs.com/movers/nationwide_relocation.html

http://www.consumeraffairs.com/movers/american_van_lines.html

http://www.consumeraffairs.com/movers/united.htm

http://www.consumeraffairs.com/movers/moving_cost.html

http://www.consumeraffairs.com/movers/nationwide_relocation_p2.html

(((Redacted)))

(((Redacted)))

(((Redacted)))

http://www.bbb.org/south-east-florida/business-reviews/moving-brokers/nationwide-relocation-services-in-margate-fl-27002063#complaint

http://www.ripoffreport.com/directory/nationwide-relocation-services.aspx

http://www.ripoffreport.com/directory/World-Moving-Services.aspx

http://www.ripoffreport.com/Search/wehaul.aspx

http://www.ripoffreport.com/Search/american-van-lines.aspx

http://www.ripoffreport.com/Search/united-states-van-lines.aspx

http://www.ripoffreport.com/Search/moving-squad.aspx

http://www.ripoffreport.com/Search/mbm-moving-systems.aspx

http://www.ripoffreport.com/Search/moving-cost.aspx

http://www.ripoffreport.com/Search/aldo-disorbo.aspx

http://www.ripoffreport.com/Search/stefano-disorbo.aspx

Be sure you do your research before booking your next relocation. Continental is here for you if you need some advise. Also, our corporate office is located in Coral Springs, Florida. Contact me if you would like to come visit us! We would be happy to show you around. Also, please visit our website at www.continentalvanlines.com and check out the status of our DOT, MC, AMSA, FMCA, and BBB.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#8 REBUTTAL Individual responds

The only scame I see is this so called "Report" ALDO!

AUTHOR: Jdorian321 - (United States of America)

The bad report above was written by none other than Aldo DiSorbo. Feel free to Google his name, and see what you find. Nothing good. Aldo owns Nationwide Relocation Services, Moving Cost, World Moving Services, WeHaul, and American Van Lines. Now go Google those companies and see what you find. Nothing good.

This report was written out of jealousy. Aldo is being vindictive. He is the crook. It says so on almost every website you will find on Google. Shame on you Aldo! Shame!

Continental is a great company. I hired Nationwide, Aldos company, and they never showed up. Continental Van Lines was able to pick me up last minute, and saved me from having to changemy plane ticket.

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