• Report: #367466

Complaint Review: Continental Warranty

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  • Submitted: Wed, August 27, 2008
  • Updated: Fri, August 29, 2008

  • Reported By:Murray Utah
Continental Warranty
19401 40th Ave W Lynnwood, Washington U.S.A.

Continental Warranty Canceled warranty - refund not paid Lynnwood Washington

*UPDATE Employee: Contact me directly I promise this will be resolved

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I purchased an extended warranty with Continental for my Jeep Grand Cherokee. I canceled the policy after selling the car a few months later because of high fuel prices. Their policy states they will refund unused premiums if no claims have been filed which I had not. They owe me $388.60. I canceled the policy on 25 April 2008.

time I call them, the date by which the refund should be issued is extended. Today they said it could be up to six months before a check is issued. This is the biggest run-around I have ever experienced as a consumer. I would recommend staying away from this company.

Phillip
Murray, Utah
U.S.A.

This report was posted on Ripoff Report on 08/27/2008 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Warranty/Lynnwood-Washington-98036/Continental-Warranty-Canceled-warranty-refund-not-paid-Lynnwood-Washington-367466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Contact me directly I promise this will be resolved

AUTHOR: Lonnie - (U.S.A.)

Please contact me at 1-866-989-9100 Extension 1620 Ask for Lonnie Pitts, I don't know who you spoke with but I guarantee you that the information you were given is not correct.

Contact me via phone or email and I will resolve this matter, my apologies for the confusion. lpitts@continentalwarranty.net

Lonnie Pitts Welcome Center Manager

1-866-989-9100 Extension 1620
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