- Report: #1032320
Report - Rebuttal - Arbitrate
Complaint Review: Continental Warranty
Continental Warranty24955 Pacific Coast Hwy-Suite C-303 Mailabu, California U.S.A.
Continental Warranty Cannot Contact for Refund Due Mailabu California
*UPDATE Employee: Refund Issue resolution
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We cancelled after six months and were to recieve a substantial refund by September 17, 2008.
When the refund hadn't shown up more than a week later I called the customer service number and there was a message that the phone system was being changed over. Well that lasted three weeks!! I left several messages as instucted and I emailed three times, also suggested by the phone message.
It is now October 12, 2008 and I have not received the refund. I filed a complaint with the Better Business Bureau and called the company again recently. It seems another company has taken over the Continental accounts and supposedly my refund is on the way.
I would not trust this company and I won't beleive them about the refund till it is in my hand.
This report was posted on Ripoff Report on 10/12/2008 02:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-Warranty/Mailabu-California-90265/Continental-Warranty-Cannot-Contact-for-Refund-Due-Mailabu-California-1032320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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