- Report: #257167
Report - Rebuttal - Arbitrate
Complaint Review: Continental Warranty/MCG Enterprises/Royal Administration Services
Continental Warranty/MCG Enterprises/Royal Administration Services249955 Pacific Highway Suite C303 Malibu, California U.S.A.
Continental Warranty/Royal Administration Services/MCG Enterprises/ Vehicle Extended Warranty Ripoff Hanover Internet
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On June 25, 2007, the Ford shop diagnosed a bad Cam Synchronizer Assembly as causing the miss during drive cycle with engine RPM above 3000. Once again the Administrator's answer is "Parts not covered".
I called Royal Administration Services at 888-813-8660 this morning (June 27th) and spoke with "Kristen". Quote "If the specific name of the part is not spelled out exactly in the contract then it is not covered."
Contract is carefully written to exclude those parts whose names are unique to the manufacturer. This is a very Expensive lesson (over $1600 cost to me) in how crooked the Extended Vehicle Warranty Coverage business is. This really should be called an Extended Vehicle Warranty Coverage Racket.
This company should be run out of business and the associated "Administrator" for them boiled in used motor oil.
Ridge, New York
This report was posted on Ripoff Report on 06/27/2007 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Continental-WarrantyMCG-EnterprisesRoyal-Administration-Services/Malibu-California-90265/Continental-WarrantyRoyal-Administration-ServicesMCG-Enterprises-Vehicle-Extended-Warra-257167. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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