• Report: #1120389

Complaint Review: Convergent Outsourcing

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  • Submitted: Mon, February 03, 2014
  • Updated: Mon, February 03, 2014

  • Reported By: Julie — Parma Ohio
Convergent Outsourcing
10750 Hammerly Blvd #200; Houston, TX 77043, Select State/Province USA

Convergent Outsourcing Convergent; ATERSO01PO Box 1022Wixom, MI 48393-1022 Scam! Using Direct TV to say I owe them money! Never used their services! Houston Texas

*UPDATE Employee: Thank you for your inquiry.

*UPDATE Employee: Thank you for your inquiry.

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I received a letter from Convergent Outsourcing to say that they are a collection agency attempting to collect a debt for Direct TV. I'm suppose to owe them a total of $716.69 and they are offering me a settlement of $358.35.

Client Account number: 68258201

Convergent Account number: T-74430401

After looking up their website and discovering THIS website, I contacted Convergent and they told me to write them a dispute letter. They would not talk about this case on the phone. Lady's name given to me is Dawn. Has an accent.

I also contacted Direct TV to confirm this claim wondering did someone steal my ID. They have no info of my name address or phone number! I have never used their services! EVER!

I did advise Direct TV of what I discovered on this website. They do use Convergent as a collection agency.

I placed a 2nd call to Convergent and the same lady, Dawn answered the phone! In a business you call, usually, you get someone else in the 2nd call. I found that strange that I'm getting the same person!

I am using you, will do as you advise, but I am also prepared to contact the Attorney General here in Ohio, the U.S. Post Office, they don't apprecate scams being sent in the Federal mail! I can also contact my own attorney if needed.


This report was posted on Ripoff Report on 02/03/2014 07:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Convergent-Outsourcing/Houston-TX-77043-Select-StateProvince/Convergent-Outsourcing-Convergent-ATERSO01PO-Box-1022Wixom-MI-48393-1022-Scam-Using-D-1120389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

Thank you for your inquiry.

AUTHOR: Convergent Outsourcing, Inc. - ()

At Convergent Outsourcing we take consumer inquires seriously. Please feel free to contact us at Compliance@convergentusa.com or visit us at our website, www.convergentusa.com for more information about our company. We look forward to hearing from you.

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#2 UPDATE Employee

Thank you for your inquiry.

AUTHOR: Convergent Outsourcing, Inc. - ()

At Convergent Outsourcing we take consumer inquires seriously. Please feel free to contact us at Compliance@convergentusa.com or visit us at our website, www.convergentusa.com for more information about our company. We look forward to hearing from you.

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