- Report: #117607
Report - Rebuttal - Arbitrate
Complaint Review: Cook Brothers Moving
Cook Brothers Moving27640 Dartmouth St. Madison Heights, Michigan U.S.A.
Cook Brothers Moving refuses to provide fair settlement for damage to appliance Madison Heights Michigan
Well, I didn't hear from them so I filed a complaint with the Better Business Bureau of Southeast Michigan. Only due to my complaint did I hear anything from them. Their response was that they would pay for the damages however (get this) they stated they only had to pay $.06 per pound. Well, they wanted to weigh the broken plastic part and make the payment based on that weight, not the weight of the dryer. My dryer is broken and they broke off the part...I don't have it. This is a scam.
Even with the weight of the dryer factored in I still may not have enough to pay for the part, considering I can even locate the part. So, needless to say, the Better Business Bureau claim went unresolved. Beware that (at least in Michigan) they only have to pay you $.06 per pound on damages. Take out extra insurance. You'll have to pay for it but it may be worth it. I never thought I'd need it for a large steel dryer but I was wrong. A lesson learned.
Sterling Heights, Michigan
This report was posted on Ripoff Report on 11/13/2004 04:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cook-Brothers-Moving/Madison-Heights-Michigan-48071/Cook-Brothers-Moving-refuses-to-provide-fair-settlement-for-damage-to-appliance-Madison-He-117607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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