- Report: #1076830
Report - Rebuttal - Arbitrate
Complaint Review: Cookeville Hyundai
Cookeville Hyundai931 S. Willow Ave. , Select State/Province USA
Cookeville Hyundai, Steve Clark Added a 2 year warranty to a used car and didn't mention how much it cost, would not give me a free Car fax Report as asked. Cookeville Tennessee
*Author of original report: I Trusted him and Didn't Believe he would do this!
*Consumer Comment: Most Of The Day?
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Cookeville Hyundai and or Steve Clark refused to give a free car fax report on older automobile.
They slipped in a 2 year serice contract with all the other paper work from a company in N.M. and did not tell the consumer about it or how much it cost (1800.00) until papers were being signed.
The service contract will not be honored if the automobile has not been kept up to the manufacturers spec.'s, timing belt chaged, oil changed, filters, axles, and there were no records showing that it had been, the service contract just goes up to 170,000 miles.
I was so tired after being their most of the day that I admitt that I did not even ask how much the service contract cost when it was mention, Steve made the statement that we were getting a 2 year serice contract and never mention the price or went over it with us to see what it covered. Their just making a lot of money off of selling these insurance agreements for this company in N.M.
Their service dep. prices are higher than many others, I will not be getting it serviced their.
This report was posted on Ripoff Report on 08/18/2013 10:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Cookeville-Hyundai/Select-StateProvince/Cookeville-Hyundai-Steve-Clark-Added-a-2-year-warranty-to-a-used-car-and-didnt-mention-1076830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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