• Report: #919925

Complaint Review: Cooking Pleasures Deluxe Forged Cutlery

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  • Submitted: Mon, July 30, 2012
  • Updated: Sat, February 16, 2013

  • Reported By: David Littlejohn — Kensington California United States of America
Cooking Pleasures Deluxe Forged Cutlery
12301 Whitewater Dr., P.O. Box 3528 Hopkins, Minnesota United States of America

Cooking Pleasures Deluxe Forged Cutlery "Club" scam after free online offer Hopkins, Minnesota

*Consumer Comment: no problems here

*Consumer Comment: Love my knives

*Consumer Comment: Cooking Pleasures

*Consumer Comment: Deluxe Forged Cutlery

*Consumer Comment: I bought them

*Consumer Comment: free knife for shipping and handling

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0Author 6Consumer 0Employee/Owner

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I accepted an online offer for a free kitchen knife; I was only charged for the shipping costs.  The knife arrived.
Today, I received a second kitchen knife, was told I had "joined" a kind of "knife of the month" club (I had not), and that my
credit card (how did they know my credit card number?) was being charged for $88.94.  In the cover letter was written
"You may cancel at any time by notifying us by phone," but they list no phone number or email address.  I will snd back this knife (at my expense!), and order them to remove my name from their "membership" list and refund the $88.94 to my cedit card account.  As I seee tht others have reported this same story regarding "Cooking Pleasures" of Hopkins MN, I can only presume they are a scam outfit, defrauding people by false advertising.  Should I also report them to a state or national consumer protection agency?

This report was posted on Ripoff Report on 07/30/2012 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cooking-Pleasures-Deluxe-Forged-Cutlery/Hopkins-Minnesota-55343/Cooking-Pleasures-Deluxe-Forged-Cutlery-Club-scam-after-free-online-offer-Hopkins-Minn-919925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 6Consumer 0Employee/Owner
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#1 Consumer Comment

no problems here

AUTHOR: deannab - (United States of America)

i have ordered cooking pleasures knives a couple of times when the introductory offer was a knife i needed and never had a problem canceling. i've always thought the monthly membership thing was explained perfectly well. i am a professional cook and think their quality is good too.
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#2 Consumer Comment

Love my knives

AUTHOR: Dsrtblnd48 - (United States of America)

I also started getting the knives with a pay for the shipping only intro. Unlike some have reported, the guidelines were stated up front in the offer. Every 4 weeks, another knife to the set will be shipped and the average cost is between $50.00 to $100.00. I fully intended to get the introductory offer and immediately cancel my membership. That was until I received and tried my intro knife.

I LOVE this knife. It is weighted nicely, great craftsmanship and best of all......a spectacular knife. I never understood the need to spend a lot of money on a knife but after using this one, my opinion has changed drastically. Since the initial knife, I have received the chefs knife and a wooden knife holder that fits wonderfully in my kitchen drawer. I discovered today my third shipment is on its way and anxiously await its arrival!!

In summery, I truly feel the knives are worth it if you are an avid cook. They truly are a welcome addition to my kitchen. I wasn't mislead by the company in anyway. My one and only complaint is they do not have an independent website and you really aren't sure what your next shipment is until you receive it. I would love to have to ability to view their products online and know in advance what was on its way.
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#3 Consumer Comment

Cooking Pleasures

AUTHOR: HYTN - (United States of America)

As a consumer, I found the company to be just the opposite to the complaint.  My experience was also a free offer that turned into a monthly membership.  My literature received from the company was very extensive in description of what I was getting and what will be shipped next.

It included color brochures and the cover letter, which had my order contained a customer service number.

I did call and spoke to very helpful representatives.  They explained again the membership program.  I did a search and found a review site for the cookware and explains that the membership is somewhat hidden.  Offers a cheaper alternative for ceramic ware at http://doesitreallywork.org/cooking-pleasures-ceramic-cookware-review.  I am enjoying it so far.
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#4 Consumer Comment

Deluxe Forged Cutlery

AUTHOR: LWA - (United States of America)

 I have read the report your members have sent regarding this product. I have also been taken by that "free knife" and got that response that I have just joined the "club" for the collection set!!!    I went one step farther and looked them up on the white page web and got a phone number!   I called that number, and the response I got was that it takes up to 4 weeks to cancel that order, and in the meantime you might still recieve that $89.00 knife in the collection, just return it unopened to your mail carrier and get this "It might take up to 8 weeks for to be returned for a full refund" as if!     I hope all your readers on this scam have better luck than I did!!  At least you'll be more informed by this publication. Thank-you for this opportunity to respond.                 THE PHONE #1-800-209-8397
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#5 Consumer Comment

I bought them

AUTHOR: Mrsmuduck - (United States of America)

    Hi, I bought into the membership knowing I was going to be spending $80 a month. Now I read the full acceptance. the problem I have now is that I am doing some investigating on the knives and they are selling for a lot less on Amazon and other such sites. Like the first one you bought, that is $6.99 on Amazon. I am seriously going to call these guys up, and talk to them about their outrageous prices, and see what happends. Do your research before going full head into things.
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#6 Consumer Comment

free knife for shipping and handling

AUTHOR: pops - (United States of America)

Read the terms and agreements, it says there that you have agreed to receive the free item for just sending postage and handling then you agree to scheduled shipments of an item, be it knife book or dvd, cd, or whatever,  for which you will be billed for each shipment as a member. Buyer beware these types of shady offers abound on the internet, telemarketing, and direct mail solicitations. Fosina is the place to call to get resolution for the Cooking Pleasures Delux Forged Cutlery scam. Their #1800 209 8397 They are In Danburry Conn.
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