- Report: #979197
Complaint Review: Cooking Pleasures
| Cooking Pleasures
, Minnesota United States of America |
|
Cooking Pleasures THIS COMPANY IS DEFINITELY A SCAM!!!! Unknown City, Minnesota
*Consumer Comment: Definitely NOT a scam.
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I searched the BBB and couldn't find a single consumer complaint about Cooking Pleasures. Now that I know the company is in Minnesota you'd better believe there will be at least one complaint! My husband's bank was able to stop any further charges but as far as getting his money back they told him they've had issues with this company before and it is unlikely he'll see the money again. In fact I read somewhere that Cooking Pleasures, when they finally do give a refund, will only refund you one-third of what you paid saying that either the items were opened OR broken before they were returned. So really you're best to take it as a hard lesson, keep the crappy knife and write a blistering complaint everywhere you can. Which is precisely what I plan to do!!!!
This report was posted on Ripoff Report on 12/07/2012 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cooking-Pleasures/-Minnesota-/Cooking-Pleasures-THIS-COMPANY-IS-DEFINITELY-A-SCAM-Unknown-City-Minnesota-979197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsI also signed up for and recieved my free knife (with the $8.95 shipping and handling.) I don't believe that there really wasn't a checkbox that needed to be clicked agreeing to monthly shipments, as opposed to it being checked without being read. However if that IS true then that is a serious problem with whatever website you were on and not the actual company or the actual company's website.
Furthermore, even if you had missed that or it was concealed from you; the free sample packages include documentation restating that if you don't cancel within 30 days they will continue billing and sending stuff.
I don't know about the refund policy since I canceled my account before I got that far, but it doesn't seem unreasonable for there to be a delay with a refund.
Also not sure about them "refusing to remove you fro the program." My experience with them was extremely pleasant and took no more than 60 seconds of talking with them to get removed. Maybe you were unlucky and had just gotten a new employee who didn't understand what they were doing?
But the company and the offer itself is not a scam.

