- Report: #917599
Report - Rebuttal - Arbitrate
Complaint Review: Cool or Heat LLC
Cool or Heat LLC7418 East Helm Drive, Scottsdale, AZ 85260 Scottsdale, Arizona United States of America
Cool or Heat LLC Krista Walker Product does not work, they will claim they did not receive merchandise returned so as to keep your money. Scottsdale, Arizona
*Author of original report: So you have another one you ripped off in Florida too!
*REBUTTAL Owner of company: Customer Service is important to us
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I sent another email threatening to file fraud with my bank card and get my refund that way. She replied rudely that she had look through the entire warehouse (her garage) because her staff (husband) could not find the box since I had failed to include my address (I printed and enclosed their invoice with my info on it - not only is she a thief but blind too). She finally responded that she would send out a check tomorrow. I'm not holding my breath but I will get my money back one way or another. Ignorant bimbo thinks everybody is stupid like her.
Going to the bank this weekend to file fraud charges and will also be reporting these morons to the BBB.
Whatever you do, do NOT order anything from this company...it's a sham, they will take your money and run. Ripping off people that are innocent is what they do best. People that do not follow through on getting their refunds from merchandise that is no good.
This report was posted on Ripoff Report on 07/25/2012 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cool-or-Heat-LLC/Scottsdale-Arizona-85260/Cool-or-Heat-LLC-Krista-Walker-Product-does-not-work-they-will-claim-they-did-not-receive-917599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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