- Report: #1165218
Report - Rebuttal - Arbitrate
Complaint Review: Copell tv repair
Copell tv repairInternet USA
Copell tv repair Honesty is not the best policy, nor is good customer service Copell Internet
*REBUTTAL Owner of company: Rebuttal #3
*REBUTTAL Owner of company: Added thoughts
*REBUTTAL Owner of company: Facts, the whole facts and nothing but the facts
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Copell tv repair in copell Texas is a joke. I ordered a "repair kit" at a cost of $30 for a tv I have and what I received was a joke. True, it was the defective parts for the tv, but, the same parts could have been obtained at radio shack for under $10. After questioning the seller (on eBay) about why such a huge mark up, the response I received was down right rude and disrespectful. I provided the copell tv repair representative with proof that the parts can be found way cheaper and they did everything short of cuss me out for doing my own research and questioning their prices. All this after waiting more than 3 weeks for delivery. I live in North Carolina; I purchased another product (not from same seller of course) at the same time and it was at my door in 4 days. And it came from California. Do not buy anything from copell tv repair, or, if you live in copell, tx, I recommend you find someone else to service your tv. They're crooks, and once they have your money, it's gone. It doesn't help that they are from Russia, or some bordering country. The guy's name says it all. Personally, I would ban them from eBay for this garbage if I could. Really, a 300% mark-up on parts??? Why?
This report was posted on Ripoff Report on 07/26/2014 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Copell-tv-repair-/internet/Copell-tv-repair-Honesty-is-not-the-best-policy-nor-is-good-customer-service-Copell-Int-1165218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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