- Report: #880938
Report - Rebuttal - Arbitrate
Complaint Review: Coppell City Recreation Center
Coppell City Recreation Center234 East Parkway Blvd. Coppell, TX 75019 Coppell, Texas United States of America
Coppell City Recreation Center cheating on existing customers Coppell, Texas
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The membership fee types they offer has only one option, one year membership fee for all facility. However, a lot of people don't use swimming pool, or basketball, or yoga rooms, etc. So, this pricing system is really not fair. And I have asked the front desk when renew the membership about the pricing categories, and they stated that they will have different prices for different facility in the new year. Like price for Weight room only, etc. But when the new year comes, I asked them for that. they said NO, they still keeps the same pricing system. And did not try to do anything for it.
Second, the Fit linexx program is one of the program keeps members as customers. And when I asked for the reward of 50% off reward they titled, they just replied they don't do this program anymore. As a members with them for 3~4 years, the accumulated points for this discount of renewal just goes into the drain. And they still replied to you nothing they can do. Even as the manager, they just told you they don't have the authority to make any change for this?
If you were a member with them for so many years, how do you feel? Isn't that cheating?.....
None of what they said is redeemed............
So just want to warn people about this and share the true experience with you.
This report was posted on Ripoff Report on 05/10/2012 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coppell-City-Recreation-Center/Coppell-Texas-75019/Coppell-City-Recreation-Center-cheating-on-existing-customers-Coppell-Texas-880938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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