• Report: #894315

Complaint Review: Copper Construction

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  • Submitted: Thu, June 07, 2012
  • Updated: Thu, June 07, 2012

  • Reported By: Ronald H — Los Angeles California United States of America
Copper Construction
14755 Valleyheart Dr Encino, California United States of America

Copper Construction Never again. Encino California

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I am gutting/remodeling my bathroom and thought I should take a look at this place. Great displays and items. I made an appointment for March 23, for measurement and quote. The guy that came out was very nice and knew what he was doing. He said I should receive a call with a quote the following Monday. I did not get a call back. I called various times, left messages and was promised a call back. This went on for over a week. On my final call to them, they confused my order with another customer, couldn't find my paperwork, then said that I would receive a callback by 6:00 that night. I said if I don't hear from your company by 6:00 tonight, then forget the about working together.  I never heard back from them. Very unprofessional employees. Although they are knowledgeable and nice, you may not get a return phone call or an apology acknowledging their ineptness. Either way, if they did call back and apologize, I would not use them because this would obviously be the way they do business and I prefer to remain in contact with people I do business with.

This report was posted on Ripoff Report on 06/07/2012 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Copper-Construction/Encino-California-91316/Copper-Construction-Never-again-Encino-California-894315. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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