- Report: #820322
Report - Rebuttal - Arbitrate
Complaint Review: Coral Resort Hilton Head SC
Coral Resort Hilton Head SC33 Office Park Rd. Hilton Head, South Carolina United States of America
Coral Resort Hilton Head SC CORAL Resorts is a total RIPOFF and they LIE to you to purchase unobtainable vacations, WORRY FREE, because don't worry NO VACATION Hilton Head, South Carolina
*Consumer Comment: Update
*Consumer Comment: Finding out what you already know
*Consumer Comment: You are not alone
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I called in the 4th day of January, and in September was wondering what happened, they told me there was no guarente on the sell, when asked my options they told me to call the resort and either use a week or gamble on them selling it by Dec 31st. I tried calling the front desk, to se what can be done she said there was nothing she could do, I needed to call some corporate office, the corporate office said sales were slow this year, so if I want I can pay an addition $300 and they would carry over the the week for the following year, OK fool me once shame on you, so I said that was not an option, so he told me to call Hilton Head back to reserve a week or see what happens, I called and behold, no weeks were available for the rest of the year. Here we are in January and not only lost the week, but $300 as well.
I now called this week (Jan 2012) and got a run around to book a week this year, was put on hold, and after 30 minutes, I hung up, and asked to talk to the manager, and he acted as if I was bothering him from his morning coffee or something and told me to call another number in Chicago, I called Chicago, they said I don't know why you called us, you need to call Hilton Head, and the run around continues.
Next week I am personally driving to Hilton Head Coral Resort and... lets hope I do not get arrested if they continue to pull this run around with me.
This report was posted on Ripoff Report on 01/09/2012 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coral-Resort-Hilton-Head-SC/Hilton-Head-South-Carolina-29928/Coral-Resort-Hilton-Head-SC-CORAL-Resorts-is-a-total-RIPOFF-and-they-LIE-to-you-to-purcha-820322. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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