- Report: #1051366
Report - Rebuttal - Arbitrate
Complaint Review: Coral Resorts
Coral Resorts9 Claire Dr Hilton Head Island, South Carolina USA
Coral Resorts Fraud/Theft, All Lies, Do not buy from them. Take legal action Hilton Head Island South Carolina
*Consumer Comment: I met with an attorney when we were in SC last wk
*Consumer Suggestion: We can get you a full refund
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Nothing can be truer about this company than what is being told on these sites. All us owners are doing is speaking the truth about what happened. Do not buy from Coral Resorts, they cannot be trusted. We last upgraded in 2011 with them.
Lie/Fraud #1 -Our salesperson and his manager promised that the resort would see to it that we had our Developer Weeks rented out for three years, with no effort on our part. All they needed was our permission. This was a lie. A “form” was supposed to arrive in January for us to decide where we wanted the money to go. This never came.
The Owner Services refuses to answer questions about how this can be told to us when this program does not exist. All associated companies with them say it does not.
Lie/Fraud #2- We owned a Bluegreen Points property that we were trading in with them at the time. We had high fees with Bluegreen and wanted to get rid of it. We had just paid our fees of around $4000 for the year and had over 100000 points in the bank to use. We were told that these would be ours to use the rest of the year, as we had a big family trip coming up. They said the property would not be traded until the next year so we could plan our trip.
When we went to make reservations we found that over 70000 of our points were gone, the address was changed on the accnt, as well as the email. Bluegreen provided us with all the details of where the points went and reservation completion confirmations. 4 people who we do not know used them. One conformation Bluegreen provided, for a Tarek Hindi, we have found out works for Coral Resorts. The others confirmed the resort says did not work for them, but we figure must have been associated.
It appears when we gave them our information they vacationed for free on our points. At least this is what Bluegreen tells us since we paid the last maintenance fees. No one at Coral Resorts will return our calls, and I certainly doubt they will return the maintenance fees we paid for those points. We also ended up getting threatening phone calls of collections due to not receiving notices because of the address change.
We intend to pursue the state authorities or law enforcement agencies, as this is some kind of theft or fraud. It seems everyone else on here seems to be in some kind of the same boat. It is a shame that the authorities have read these comments for some time as now and have done nothing. If anyone wants to collaborate to be heard, please message us. Maybe it will make a difference.
This report was posted on Ripoff Report on 05/16/2013 07:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Coral-Resorts/Hilton-Head-Island-South-Carolina-29928/Coral-Resorts-FraudTheft-All-Lies-Do-not-buy-from-them-Take-legal-action-Hilton-Hea-1051366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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