- Report: #851514
Report - Rebuttal - Arbitrate
Complaint Review: Coral Resorts
Coral Resorts33 Office Park Rd. Hilton Head, South Carolina United States of America
Coral Resorts Coral Resorts Lied to Us TOO Regarding Developers Week and Number of Points Needed to Rent Timeshare Hilton Head, South Carolina
*Consumer Comment: Same problem with Coral Resorts
*Consumer Comment: Finding out what you already know
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The salesman asked us what we paid for maintenance fees for our Disney Vacation Club. We told him that we paid about $2000 a year. He told us that we should buy their timeshare because it included a developer's week that would be purchased each January for about $2300 and we would receive a check for $1700 which would pay for our Disney maintenance fees. We were told that in January we would receive a check for this amount.
When January came and went we called Coral Resorts who told us we had to call Resort Solutions Inc. to list the property. When we called Resort Solutions Inc. we were told it would cost us $240 to list the property. We paid the $240 and a year and a half later we have heard nothing from Resort Solutions, Inc. I called the salesman again. His name was Sydney.
He said that unfortunately the policy changed a few months after we purchased our timeshare and now we have to list the with an agent and we no longer were able to receive a check for our developers week. We were also told by Sydney when we purchased 21,333 points that we could rent a timeshare for 9000 a week if booked within a 45 day window, however, when you get on RCI these timeshares are NEVER available within a 45 day window.
I even called Sydney after we signed the contract within the 3 day period to resind the contract and he confirmed we could rent a timeshare for 9000 points. Sydney was such a nice guy who turned out to be a lying, deceitful salesman. We called Coral Resorts about the lies and they did not offer to do anything. Stay away from Coral Resorts. Just found out they have an "F' rating with the Better Business Bureau.
I can't understand how the State of SC can allow such deceptive practices to continue.
This report was posted on Ripoff Report on 03/09/2012 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Coral-Resorts/Hilton-Head-South-Carolina-29928/Coral-Resorts-Coral-Resorts-Lied-to-Us-TOO-Regarding-Developers-Week-and-Number-of-Points-851514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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