• Report: #394357

Complaint Review: Coronex700.com - Luminousbrites.com

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  • Submitted: Mon, November 24, 2008
  • Updated: Mon, November 24, 2008

  • Reported By:Centerville Ohio
Coronex700.com - Luminousbrites.com
www.coronex700.com &/or www.luminousbrites.com Internet U.S.A.

Coronex700.com - Luminousbrites.com Charged my card without my authorization and will not reverse it Internet

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I responded to an internet ad for a teeth whitening product. The ad said it was a free 14 day trial size for only the shipping charge of $4.99. I received the product and about two weeks later, there was an unauthorized debit from my account in the amount of $88.97. I only wanted to try this product, did not want to continue with it and did not authorize further debits from my account.

Now I cannot get in touch with the company to get the process going to get a refund - and time is running out. The website I was initially directed to is nonexistent - and neither is the secondary site www.luminousbrites.com. Nobody answers the only phone number I have for them. Not to mention that the number is in California which happens to be a 3-hour difference from my time zone so I am always at work during the hours they are open.

Soon my ability to receive a refund IF I can jump through all the hoops exactly as required will be expired. Apparently, I only have 15 days from the date I was billed in order to receive a refund. I have a half sheet piece of paper sent to me with the product trial that looks like it was printed from an ordinary computer that says that I must receive an RMA (return merchandise authorization) within 15 days of the date I was charged. Then it states that all cancelation notices need to be received within 20 days of the date I was billed. This "company" has made it extremely difficult for people to get refunds of their fraudulent charges.

This is a scam! Just go to your dentist to see if they have a sample of a teeth whitening product.

BEWARE of www.coronex700.com and www.luminousbrites.com

Ginger
Centerville, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/24/2008 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Coronex700com-Luminousbritescom/internet/Coronex700com-Luminousbritescom-Charged-my-card-without-my-authorization-and-will-not-394357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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