- Report: #426300
Report - Rebuttal - Arbitrate
Complaint Review: Correctional Billing Services, EVER COM
Correctional Billing Services, EVER COMP.O. Box 650757 Internet U.S.A.
Correctional Billing Services,EVER COM, Barley English Speaking Don't Give a SH.....T of a company!!!!! Dallas Texas/Internet
*Consumer Suggestion: Suggestion for those who have blocked numbers by Evercom
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Second, no one could explain to me how you could have over seventy-five dollars on a phone account and your account is clear to recieve phone calls only to find out thirty minutes later your phone account has been blocked. The phone calls that I recieve from the facility are only ninty-three cent a call. YOU DO THE MATH!!!
When you call to talk to a representative about the problem that has taken place the only answer you recieve is that your account will be clear to recieve calls within 2-24 hours, which is the answer they respond to every question you may have. When asking to talk with a supervisor or someone who may have more experience you are then placed on hold for at least thirty to forthy-five minutes. Only to find out that "THE FLOOR SUPERVISOR" has the same answer as the representative had before.
I am truely disgusted with CORECTIONAL BILLING SERVICES/EVERCOM and how they run their establishment. I reccomend that you try and find other alternatives in talking with your love ones that are incarcerated.
Very upset and angry wife
This report was posted on Ripoff Report on 02/19/2009 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Correctional-Billing-Services-EVER-COM/internet/Correctional-Billing-ServicesEVER-COM-Barley-English-Speaking-Dont-Give-a-SHT-of-a-426300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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