• Report: #426300

Complaint Review: Correctional Billing Services, EVER COM

  • Submitted: Thu, February 19, 2009
  • Updated: Fri, July 10, 2009

  • Reported By:Whiteville Tennessee
Correctional Billing Services, EVER COM
P.O. Box 650757 Internet U.S.A.

Correctional Billing Services,EVER COM, Barley English Speaking Don't Give a SH.....T of a company!!!!! Dallas Texas/Internet

*Consumer Suggestion: Suggestion for those who have blocked numbers by Evercom

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This company has no idea how to handle buisness in a proffesional manner.They're quick to except your money,however slow to take care of your needs. First of all they need more english speaking representatives. ( I don't know if I'm calling a third-world country or what).

Second, no one could explain to me how you could have over seventy-five dollars on a phone account and your account is clear to recieve phone calls only to find out thirty minutes later your phone account has been blocked. The phone calls that I recieve from the facility are only ninty-three cent a call. YOU DO THE MATH!!!

When you call to talk to a representative about the problem that has taken place the only answer you recieve is that your account will be clear to recieve calls within 2-24 hours, which is the answer they respond to every question you may have. When asking to talk with a supervisor or someone who may have more experience you are then placed on hold for at least thirty to forthy-five minutes. Only to find out that "THE FLOOR SUPERVISOR" has the same answer as the representative had before.

I am truely disgusted with CORECTIONAL BILLING SERVICES/EVERCOM and how they run their establishment. I reccomend that you try and find other alternatives in talking with your love ones that are incarcerated.

Very upset and angry wife
Whiteville, Tennessee
U.S.A.


This report was posted on Ripoff Report on 02/19/2009 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Correctional-Billing-Services-EVER-COM/internet/Correctional-Billing-ServicesEVER-COM-Barley-English-Speaking-Dont-Give-a-SHT-of-a-426300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Suggestion for those who have blocked numbers by Evercom

AUTHOR: Faye - (U.S.A.)

If your phone number that was given to you by Cons Call Home has been blocked by Evercom, please call Cons Call Home and speak to a representative. They are trying to legally do something about Evercom and they will email you a form to fill out and send back to them with your description of your problem. My number is still blocked, but I have filed a complaint with the FCC and also sent my information back to Cons Call Home so they can use this in the legal action they are taking with Evercom. This information they sent me states FCC rules are that Evercom cannot block numbers provided by Cons Call Home. They are receiving lots of calls withing the last couple of days with this same problem of numbers being blocked. Lets get this information out there so Evercom can be dealt with legally.
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