- Report: #387075
Report - Rebuttal - Arbitrate
Complaint Review: Correctional Billing Services
Correctional Billing Servicescorrectional billing services .com Reno, Nevada U.S.A.
Correctional Billing Services cut me off for non payment, but no bill ever came Reno Nevada
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When I finally was able to get a phone number to call them, I was told the reason it was blocked was that we ahd exceeded the 50.00 limit we had set up and no payment had been made. I explained that we had yet to see a bill from them and the reply I got was "Well, it takes 3 months to start processing the bill." So, by the time I will get my first bill from them, we will have had the service for 4 months.
When I asked about paying, I was told I could make a payment, but it could take 2 more months BEFORE it is applied and I should sign-up for one of their "other" plans. Either "pre-pay" or "direct" which means you are billed right from the company, not through your phone company. I asked for more informatyion about these plans and was told it could also take 60-90 days for EITHER of these plans to go into effect, plus, I would have to pay the current bill ( which I have never received) first.
What a RIP OFF, they don't send a bill for 90 days, but stop the service for non-payment at 91 days.
This report was posted on Ripoff Report on 11/01/2008 07:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Correctional-Billing-Services/Reno-Nevada/Correctional-Billing-Services-cut-me-off-for-non-payment-but-no-bill-ever-came-Reno-Nevad-387075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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