- Report: #1131051
Report - Rebuttal - Arbitrate
Complaint Review: Corsicana/ furniture depot
Corsicana/ furniture depot2700 Texas 31 Corsicana, Texas USA
Corsicana bedding inc I purchased a mattress from a local retailer(furniture depot ohio). 15 months after I bought the mattress it had dips in it, the box springs always squeaked. I contacted the dealer I purchased it from n found out it was not the name brand I thought I had purchased and went throughout great lengths to get them to honor the five yr warranty on the Corsicana king mattress I actually purchased. I dealt w them for months including call, emails, pictures, spoke to sales manager n owner to no avail. I have contacted Corsicana several times. Each time I call I speak to someone that has no idea that my problem exists n I have to start a new "claim". Corsicana basically also will not honor he warranty.... I am stuck w I crappy mattress and box springs that I paid over 700$ for. I am disabled And cannot afford another mattress, so basically swindled w no coarse of action left. Do not buy Corsicana Corsicana Texas
*General Comment: amazing!!!!
*REBUTTAL Owner of company: Can't take yes for an answer
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I was originally ripped off by the local dealer I purchased my mattress from by not getting the brand I thought I paid for. Then they wouldn't honor the warrenty that was clearly w the actual Corsicana I actually purchased. I dealt w them for months via phone calls, emails, sales manager and owner To no avail. I then contacted Corsicana several times, each time w no previous record of the last, also w no resolve on getting a replacement mattress. The mattress started showing sighns of wear after only 15 months w broken springs n dips in the surface. The box springs that came w the set were also crap, squeaking from time of purchase to actual collapse now. I am disabled and saved for this matress for a long time, needles to say can't just replace it. I aggrevates my illness and causes great deal of discomfort and stress. Do not buy Corsicana the warranty is a joke
This report was posted on Ripoff Report on 03/16/2014 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Corsicana-furniture-depot/Corsicana-Texas-75109/Corsicana-bedding-inc-I-purchased-a-mattress-from-a-local-retailerfurniture-depot-ohio-1131051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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