This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
On 2012-12-17 I placed an order with CostCaptain.com for 512MB Edge 144-pin DDR2 printer memory (http://goo.gl/EuKjJ) for $39.99. I had a coupon code for $10 off of $40, so I was just $0.01 short. I added a $0.99 rounded IDE cable (http://goo.gl/4zxUs). This brought my total to $40.98, so I was able to use the coupon code, bringing my total to $30.98. I was told I was eligible for free shipping, but I came to discover that is only true if you sign up for some subscription service. Shipping was $4.99 and brought my total to $35.97, which was still acceptable. I got my order conformation emails, and that is the last I ever heard from them. I was in no rush, and figured they were busy due to the holidays. I checked my order status periodically, which was always "processing" or "pending". I forget which. Finally I checked my order status on 2013-01-03 and found it "Cancelled". I'd received no notification, or anything, from them in regards to this. I sent them an email requesting clarification. All I received was a "Customer Refund Notification" from a "Raven W", dated 2012-01-04. I again sent again a request for clarification. I received a reply from "Raven" stating that the item I ordered is "currently unavailable". No idea which of the TWO items I ordered is unavailable, but apparently they stock nothing. The strange thing is, both items are still listed on their website, and able to be ordered. If they are "currently unavailable", shouldn't the website state that?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.