ED Magedson – Founder
CostCaptain.com750 Ponce De Leon Pl Ste 4 Atlanta, Georgia USA
CostCaptain.com Attempting Fraud - Trying to bill for a service that I don't want Atlanta Georgia
Placed first order on 8/11/2013. Received item on 8/24/2013. Placed 2nd order on 8/25/2013. Received email on 9/13/2013 in the morning stating that I would be billed $29.99 for a trial membership for a service called, "CostCaptain Premier Membership." Supposedly this service began the day of my first order on 8/11/2013. I responded that I didn't want the service at 12:56 pm CDT the same day (9/13/2013). In the afternoon of 9/13/2013, I received notice by email that my second order had shipped. They responded to my cancellation request by email (supposedly someone named, "Shanna") late that afternoon the same day, 9/13/2013 at 5:08 pm CDT that my request had been received for cancellation and that since 30 days had passed I would be automatically billed for the service. I responded that same day that I wouldn't accept the billing. On Sunday evening, Sept 15 (9:04 pm CDT) I received a response stating that my request had been received. On Monday, Sept 16 at 1:27 pm CDT I received an email response stating that I would receive a partial refund. I responded that night that I would only accept a complete drop of the charge. That's where I stand at the moment.
This report was posted on Ripoff Report on 09/17/2013 06:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/CostCaptaincom/Atlanta-Georgia-30306/CostCaptaincom-Attempting-Fraud-Trying-to-bill-for-a-service-that-I-dont-want-Atlanta-1085125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.