- Report: #1006301
Report - Rebuttal - Arbitrate
Complaint Review: CostCaptain.com
CostCaptain.comAtlanta, Georgia United States of America
CostCaptain.com took the money but did not have the product Atlanta, Georgia
*UPDATE Employee: Order issues
Costcaptain bill my credit card on 12/11/12. 12/15/12 I inquired about my order by email. 12/16/12 they emailed me that they did not have the item and asked if I wanted to cancel. 12/17/12 I cancelled the order by email & reminded them that I wanted my card refunded . 12/21/12 I emailed that they had not responded. 12/22/12 They emailed that they still did not have the item & did I want to cancel.
I again cancel. 12/22/12 they email that they had cancelled my order. 1/6/13 I emailed that my CCard had not been credited. 1/6/13 I received a robo-email that said their current turnaround time to review is one day.
1/16/13 I called their customer service number & got a recording that said they were busy and to leave name, phone #, & order# and they would get back. I have not heard back.
1/26/13 I called my Ccard Company to dispute the charge and they credited my card back.
This report was posted on Ripoff Report on 01/30/2013 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/CostCaptaincom/Atlanta-Georgia-30306/CostCaptaincom-took-the-money-but-did-not-have-the-product-Atlanta-Georgia-1006301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.