• Report: #378679

Complaint Review: Costco / Retail Services

  • Submitted: Mon, October 06, 2008
  • Updated: Fri, December 12, 2008

  • Reported By:Sacramento California
Costco / Retail Services
PO Box 60148 City Of Industry, California U.S.A.

CostcoCostco / Retail Services Assessed Late Charge and Billed Finance Charges for payment due on 9/18/08, payment mailed on 9/11/08, payment reportedly received on 9/25/08. City Of Industry California

*Consumer Suggestion: HSBC Retail Services 'backdoor' 800 # 1-800-882-9700, x78447, ask for Mona

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I always pay my bills on time to avoid late fees and finance charges. I was fraudulently assessed these charges for September, 2008. Retail Services offered to reduced fees, which I delclined, then asked to close my account.

I was eventually routed back to their voice mail versus being connected to a Closer. I called back, but have been on hold for 30 minutes, following 20 min. spent on initial call. It appears I cannot even close my account.

James m
Sacramento, California
U.S.A.

This report was posted on Ripoff Report on 10/06/2008 10:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Costco-Retail-Services/City-Of-Industry-California-91716-0148/CostcoCostco-Retail-Services-Assessed-Late-Charge-and-Billed-Finance-Charges-for-payment-378679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Costco / Retail Services

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

HSBC Retail Services 'backdoor' 800 # 1-800-882-9700, x78447, ask for Mona

AUTHOR: James - (U.S.A.)

Hi, I had a similar problem with contacting HSBC Retail Services, and wrote the CEO of Costco. All I was trying to do was update my address. Costco directed HSBC Retail Services to credit me $25 and update my address. HSBC Retail Services left a message at home for me to contact them, their 'backdoor' 800 # is 1-800-882-9700, x78447. Ask for Mona. Good luck.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X