• Report: #13127

Complaint Review: Costco Wholesale - HRS USA

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  • Submitted: Sat, February 02, 2002
  • Updated: Tue, February 19, 2002

  • Reported By:Venice Fl
Costco Wholesale - HRS USA
P. O. Box 5238 Carol Stam, Illinois U.S.A.

Costco Wholesale Carol Stam Illinois Cancelled Membership - HRS USA

*UPDATE Employee: this is what you do

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Keep receiving statements saying that we owe $35.00 for membership fee which we, in fact, have cancelled approximately 2 months ago. Now, they have added a finance charge to the bill as well. Do not want membership at Costco and wish to discontinue receiving this statement. Can you help?

Peter
Venice Florida

This report was posted on Ripoff Report on 02/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Costco-Wholesale-HRS-USA/Carol-Stam-Illinois-60197-5238/Costco-Wholesale-Carol-Stam-Illinois-Cancelled-Membership-HRS-USA-13127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 UPDATE Employee

this is what you do

AUTHOR: stacy - ()

i work for costco wholesale and even thought i have my own personal problems with the company i can tell you that if you ask to speak to to the warehouse manager he will try and get your money back just make sure you bring your credit card statement with you and he or she should have no problem giving you your money back. the main goal of this company is to give excellent customer service. i understand you are upset and i also dont know why you should have a problem getting your money back (believe you me i have seen members get there money back for things they bought 5 and 10 years ago) BTW they can always look up in the system and see the last time you made a purchase in the store if you can remember this will help you in your fight to get your money back! GOOD LUCK (even though i dont think you need it)Also if you are still having a problem you try calling the central offices at 800.774.2678 and you can also try calling Household Retail Services at 1800.220.8592
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