- Report: #949507
Report - Rebuttal - Arbitrate
Complaint Review: Cottone Auctions
Cottone Auctions120 Court Street Geneseo, New York United States of America
Cottone Auctions Sam Cottone Broken Agreement & Threatened Their Client Geneseo, New York
*Consumer Comment: Another experience
*Consumer Comment: Great Auction House
*Author of original report: Thank You Cottone Auctions
*Consumer Comment: Happy Customer!
*Author of original report: Congratulations Jon
*Author of original report: Thank You Dear Friend
*Author of original report: Wow
*Author of original report: BBB
*Author of original report: Let Me Set The Record Straight?
*Consumer Comment: WHAT ARE YOU TALKING ABOUT
*Consumer Comment: I HEARD THIS ON TAPE AND IT IS NOT WHAT I HEARD
*Consumer Comment: YOU ARE WRONG
*Consumer Comment: Mark A****- Con-man/ Criminal
*General Comment: Let me set the record straight
*REBUTTAL Individual responds: Better Bussiness
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When I told Sam Cottone that I was not pleased and that no one had ever treated me worse as a client his only reaction was to threaten me with a hired tubby goon who claimed to be a law enforcement officer of dubious quality. That was it. No apology. No explanation. A threat. I pointed out to his son Matt Cottone that he never returned a call or an email His reply was, "I am going to put you on your head." Does that mean throw me to the ground, assault me, or murder me? I don't know really. I invited him to give it his best shot since he obviously is completely oblivious to my background, training, and armament. The truth is neither are men enough to do what they pay others to attempt to do for them. I have never been threatened by business owners before when I expressed extremely correct indignation at how I had been treated.
One person who left a very valuable item with him was an 88 years old man. Matt Cottone hung up on him during a call. When the elderly man tried again he feigned having another call and hung up on him again. When the elderly gentleman said he would come and get it since Cottone refused to pay to ship it back to him or even to pay for someone to come and get it, this despite the fact that Cottone Auctions violated their agreement, and his trust, Matt Cottone invited him to come get it. An 88 year old man who lives more than an 11 hour drive away. Come get it? Would Cottone put his own Grandfather on an 11 hour odyssey across four states to retrieve his property from someone who has no business being in business to begin with? I took it upon myself to drive 23 hours in 28 hours to retrieve this painting for this elderly gentleman and arrived only to be threatened by these goons who offered no apologies and even insisted I carry the item to my car. Now that's customer service with a threatening twist. It was positively surreal. All I know is if you choose to do business with these cheap low class thugs you may be in for an experience unlike no other. Scratch the cheap veneer of Cottone Auctions and you might not like the dishonesty, lack of customer service, and thuggery that you find just below the surface. Bad business all the way around. You would be much better served finding a more reputable firm to work with when you are auctioning any item of value and you might actually be a lot safer too.
This report was posted on Ripoff Report on 10/01/2012 11:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cottone-Auctions/Geneseo-New-York-14454/Cottone-Auctions-Sam-Cottone-Broken-Agreement-Threatened-Their-Client-Geneseo-New-York-949507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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