- Report: #838616
Report - Rebuttal - Arbitrate
Complaint Review: Cottonwood Financial
Cottonwood Financial5949 Broadway #140 Internet United States of America
Cottonwood Financial The Cash Store Unethical and Improper Business Practices Internet, Internet
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On 02/05/2012, I called A & E to make arrangements to pay the $150 and pick up my car and I was informed that Cottonwood Financial had picked up my car three day before. I could not believe it. SO, I call Cottonwood and there offices were closed. The amount was now $342 that had to be paid before my car would be released. I didn't have it - I had $150 but not $350. I had to wait until 02/09/2012 before I had enough money. On 02/09/2012, I tried for hours to speak to a person at Cottonwood Financial so I could get my car. Finally, a person answered and it was too late to get my car that day.
The next day I had to take a taxi (cost $20) to The Cash Store and pay my loan. I then found out that Cottonwood Financial had my vehicle towed to a car auction located in Wilmer, TX. I had to take another taxi, which cost over $60 and there I had to pay $342.00 to get my car. The front and back license plates were removed - all dented and bent out of shape. There were two large stickers on the windshield. It appears they were getting ready to auction my car away (I am beyond upset). To say that Cottonwood Financial conducts business in an unethical, improper manner is very much an understatement. It borders on the line of illegal. I am shocked at what I had to deal with from this Company.
This report was posted on Ripoff Report on 02/13/2012 05:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Cottonwood-Financial/internet/Cottonwood-Financial-The-Cash-Store-Unethical-and-Improper-Business-Practices-Internet-In-838616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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