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  • Report: #645778

Complaint Review: Country Choice Aged Midwestern Beef Steak Seafood Chicken Pork

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  • Submitted: Wed, September 29, 2010
  • Updated: Sat, January 26, 2013

  • Reported By: Kelly Marshall — Muskgon Michigan United States of America
Country Choice Aged Midwestern Beef Steak Seafood Chicken Pork
3408 Bush Dr., Suite D Grandville, MI 49418 Grandville, Michigan United States of America

Country Choice Aged Midwestern Beef Steak Seafood Chicken Pork Door to Door meat sales Grandville, Michigan

*Consumer Comment: The Company that called themselves by this name is out of business locally

*Consumer Comment: Spider,

*Consumer Comment: STEAK DINNER POEM......

*Consumer Comment: GLOBAL DEPRESSION POEM....

*Consumer Comment: MARK OF THE BEAST POEM 2...

*Consumer Comment: ***CAUTION: IF YOU TYPE IN 529757 AT THIS SITE....

*Consumer Comment: ***WARNING: DO NOT TYPE IN 411913 AT THIS WEBSITE AND.....

*Consumer Comment: "STEAK DINNER POEM"....

*Consumer Comment: "LEAN HOGS POEM".............just type in 104690 at this site.......

*Consumer Suggestion: American Cuts

*Consumer Suggestion: Meat Your Maker

*UPDATE EX-employee responds: Con

*Consumer Comment: "FIX AMERICA POEM"...

*General Comment: heres a poem for you

*Consumer Comment: The poems suck..

*Consumer Comment: "STEAK DINNER POEM"...

*General Comment: Wait a second...

*Author of original report: 9/17/2010 experience

*UPDATE Employee: Slander

*Consumer Comment: You People

*Consumer Comment: THIS IS ONE OF THE OLDEST DOOR TO DOOR SCAMS AROUND

*UPDATE Employee: Consumer, please respond accordingly

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On 9/17/2010 a man by the name of Chris came to my door and asked my husband to buy a case of meat.  Of course this was his last case he had to get rid of so he could be done for the day.  My husband like a fool fell for it and paid 130.00 for this case of 60 pieces of meat.  A couple days later I opened up a package of the meat and realized it smelled funny.  I though maybe because of the way it was packaged or something so I put it on the grill. Well, it tasted just as bad as it smelled.  My husband said maybe it was just that box. We noticed that something in our house stunk but could not figure out what it was.  When we would open the fridge it was strong so I cleaned out the fridge.  The smell was still in our house.  I opened up the freezer and the smell almost made me vomit! I pulled a box of the steaks out and sure enough it was the meat he purchased from the door to door meat salesman. [continued below]....

.....  I contacted the salesman Chris at 616-929-3188 on 9/28 to tell him that we had an issue with the meat.  he said I had to call the corporate office at 866-547-8325 because he would not be in my area to help me.  I called the corporate office like he asked and no one answered and no one called me back.  I called Chris back at 4:00 PM to tell him again that I do not want this stinky meat in my home.  He said let me call Kenny he is my boss. When Chris called me back he said that Kenny said he would get back with me tonight or tomorrow.  I said "what is Kenny's direct number I am not keeping this rotten smelly meat in my home" he said "I dont have it"  WEIRD he just called him right? He said he contacted him at the corporate office number he gave me. So I guess Kenny just does not answer for customers??? So I got onto this site and found another posting that said they called Craig at 616-308-2908 about there meat issues.  Craig asked me how I got his number and got very upset. I told him from this site.  He said that he did not believe me that he received rotten meat.  Funny if he would come get it then he would know how it smells.  He said he will call me back tonight.  So here I am with another night of rotten meat at my home.  I called my bank and they said that they have 30 days to make this right or the bank will take action and get my money back.  I am thinking a trip to there office with the rotten meat is in order.  I wasnt even asking for my money back I just want the meat replaced with something that does not smell like a dead animal!


This report was posted on Ripoff Report on 09/29/2010 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Country-Choice-Aged-Midwestern-Beef-Steak-Seafood-Chicken-Pork/Grandville-Michigan-49418/Country-Choice-Aged-Midwestern-Beef-Steak-Seafood-Chicken-Pork-Door-to-Door-meat-sales-Gr-645778. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 21Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

The Company that called themselves by this name is out of business locally

AUTHOR: Joe - (U.S.A.)

The guys with the trucks are gone.

Apparently they were NOT affiliated with the company who wrote in to complain!

I don't know where they went.

So looks like some serious identity theft was going on here!

And the guys I wrote about changed their phone numbers frequently.

Disgruntled former employees,maybe?

It is reallylousy when good honest businesses have a name that is similar to one that is defamed by some scammers.

YOUR business does not even have an office here.
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#2 Consumer Comment

Spider,

AUTHOR: Karl - (USA)

You can also stay at this website and type in- FLIPPED EM THE BIRD, and click on Ripoff Report #529757. If you scroll down to Consumer Comment #4 you can read "STEAK DINNER POEM", along with many other poems and songs that appear in the consumer comments section at Ripoff Report #529757.

Have a great day!
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#3 Consumer Comment

STEAK DINNER POEM......

AUTHOR: Karl - (USA)

is available at this website.

Just type in 529757 at this site and it appears as 'Consumer Comment #4' at Ripoff Report #529757.

Thank You

***NATIONWIDE TURKEY ALERT: Make sure to type in 646259 at this site and go to 'Consumer Comment #55' at Ripoff Report #646259 and sing "TURKEY SONG".


 
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#4 Consumer Comment

GLOBAL DEPRESSION POEM....

AUTHOR: Karl - (USA)

is available at this website!

Just type in- BANK OF AMERICA, and it appears in the consumer comments section at Ripoff Report #546579.

Thank You

***ALERT: Don't forget to type in all of the following and read the Ripoff Reports for valuable information-

OBAMA
BUSH
CLINTON
REAGAN
CHENEY
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#5 Consumer Comment

MARK OF THE BEAST POEM 2...

AUTHOR: Karl - (USA)

is available at this website!

Just type in 714284 at this site and it appears in the consumer comments section at Ripoff Report #714284.

Thank You

***PRESIDENTIAL ALERT: Don't forget to stay at this site and type in all of the following and read the Ripoff Reports for important Presidential and Vice Presidential information-

OBAMA
BUSH
CLINTON
REAGAN
DICK CHENEY
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#6 Consumer Comment

***CAUTION: IF YOU TYPE IN 529757 AT THIS SITE....

AUTHOR: Karl - (USA)

you can read Ripoff Report #529757, and you might be able to sing the latest song that was submitted in the consumer comments section on July 29, 2011.

Thank You

***MORTGAGE ALERT: Make sure to type in 481508 at this site and read St. Clair's Ripoff Report for valuable information if you have a mortgage in the USA.
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#7 Consumer Comment

***WARNING: DO NOT TYPE IN 411913 AT THIS WEBSITE AND.....

AUTHOR: Karl - (USA)

read Ripoff Report #411913.

Thank You
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#8 Consumer Comment

"STEAK DINNER POEM"....

AUTHOR: Karl - (USA)

is available at this site!

*Just type in 529757 and it appears as 'Consumer Comment #4' at Ripoff Report #529757.

Thank You

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#9 Consumer Comment

"LEAN HOGS POEM".............just type in 104690 at this site.......

AUTHOR: Karl - (USA)

and it appears as 'Consumer Comment #2' at Ripoff Report #104690.

Thank You

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#10 Consumer Suggestion

American Cuts

AUTHOR: John - (U.S.A.)

If you look over the website ther's NO mention of the meat being of US origin. That leaves all kinds of possibilities open of where the meat is sourced from. The USDA does inspect meat coming in from foreign countries. Don't you deserve to know what nations flag your steak was slaughtered under?

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#11 Consumer Suggestion

Meat Your Maker

AUTHOR: John - (U.S.A.)

Their web site is interesting, especially the 'guarantee'. NO REFUNDS, just exchanges. Their meat is USDA inspected. Big deal. WHAT GRADE IS IT?? Cutter, canner maybe?

Folks, your local butcher shop will outdo these 'deals' hands down. Not satisfied, you'll get your money back.

The picture ishardly convincing. Show us the outside of the building where you proudly display your corporate logo for all to see.

The truck looks a lot like a Cadillac Escalade. Your salespeople all use these, right?

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#12 UPDATE EX-employee responds

Con

AUTHOR: past worker - (United States of America)

Hey just wanted to say run from this company. I worked for them in the past and ya those nice vans not so nice. All the guys in the company pay 30 bucks everyday just to drive that crap. The only people making money is craig that than his boss which says that they are the biggest company really. Having two offices is the biggest. Mich and ft wayne. Oh thats right you used to have one in colubus too. My bad. All i can say is that everyone i met didnt have crap and were all living in hotels close enought to where if they couldnt drive the vans home could walk there. Was one older guy there that i went with was about the only honest person in there but he too has nothing. So if your going to work there and want to work for people that smoke in a office that isnt suppose to be smoked in and drink on the job and drive a guy around that drinks on the job then hey this is the job for you. Oh and by the way yes you are independent contractor to so you have to pay your own taxes and good luck trying to figure that one out. They keep zero record of any of the people that you sell while you are out there. So ya i know the jack off will respond and say how i am not right with what i have said. But all i have to say is craig and ken you both know all of this is right.

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#13 Consumer Comment

"FIX AMERICA POEM"...

AUTHOR: Karl - (USA)

is available at this site.

*Just type in 261157 and it appears as 'Consumer Comment #12' at Ripoff Report #261157.

Thank You
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#14 General Comment

heres a poem for you

AUTHOR: spider - (United States of America)

There once was a guy who sat on his butt   

Then he got in a terrible rutt   

He got in his head   

The poems he googled we read   

With his stupid advice

We took his device

And watched as he cried when he fled!

LOL!         HI KARL!

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#15 Consumer Comment

The poems suck..

AUTHOR: Ronny g - (USA)

..and..it has nothing to do with this complaint. If you google Karls poems (which apparently NOBODY does, but I have read a few), you will undoubtedly conclude the poems suck.
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#16 Consumer Comment

"STEAK DINNER POEM"...

AUTHOR: Karl - (USA)

is available at this site.

*Just type in 529757 and that will take you to where it is posted in the consumer comments section at Ripoff Report #529757.

You can also 'Google' this- STEAK DINNER POEM, and you'll be able to find it.

Thank You
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#17 General Comment

Wait a second...

AUTHOR: Edgeman - (U.S.A.)

Did I read that right? Country Choice was calling the OP at home and at her job in order to get her to post a response?
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#18 Author of original report

9/17/2010 experience

AUTHOR: Kelly Marshall - (United States of America)

I am sorry it took me so long to update this posting.... I know I should have updated this when they brought me the new meat but I am busy working and didnt think it was my problem nor did I say anything that was not true in my initial posting.  I worry if I do not post this that they will continue to call me at work and on my home phone so here goes....

I called Craid back later that night after I had not heard from him and then Craig did end up calling me back later and let me know he would have new meat out to me.  He was very nice on the phone this time and did not act like I was wrong about the meat.  He did tell me they have not had this issue in the past.  He did send a driver out the next day when it would be convenient for me to take the old meat and leave me the new meat.  I have since made just about all of the steaks and the burgers and they are very good.  We have not had any issues since the meat has been replaced which is all I wanted in the first place.  I also have had friends that ordered meat from them and did not have a problem and no they do not drive junky trucks they actually have nice vans with freezers in the back of them.

I did try to follow the proper lines of command when I started with this issue even though he seems to think I didnt.  Everything I stated in my initial posting is true.  The salesman wrote down his personal number on our pamplet and told my husband "you can call me with any issues or questions" So when the meat smelled funky I did just that.  He asked me to call the CS line which I did and no one would answer and no one cared to return my call.  SORRY if I seemed a little over irritated but the meat that I had in my home did smell and I did not want to keep it in my house and they said that I could not dispose of it.  I think anyone in that situation would have gotten irritated as I have.

Though I will not order from them again because of this experience the 2nd round of meat is perfectly fine and I understand that ever order cannot be perfect but I would expect the customer service to be!

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#19 UPDATE Employee

Slander

AUTHOR: Country Choice GM - (USA)

First of all, we have never been Cattleman's/Rancher's/Barnyard or whatever Choice you're claiming. We have been Country Choice for close to 10 years, and since you're claiming we have changed our #'s, do your research. Our main line is 1-866-547-8325, see how long that # has been in existence under the same Company. We do not own a pickup, so to categorize us with another Company that may piggy back off of the 100,000 plus satisfied customers we have created over the last 10 years is sad on your part. To accuse us of selling people we've killed is absurd, and worthy of a lawsuit. Our distributor is the largest in the Country, and they service thousands of accounts other than just us. I'm sure they would be interested in your accusations as well. We have other offices in the U.S. and we have plenty of hard working Americans that are honest, with pristine background checks, and depend on our Company to pay their bills. I invite you to come take a look at our state of the art Corporate Office/Warehouse in the Grandville business center. We are not some rinky dink Company, that has been able to survive this long by scamming and/or hustling people. As I have stated, we are in full compliance with all Dep't of Ag guidelines and they visit regularly. When you consider there are a handfull of complaints on here vs. the thousands of people that go out of their way to thank us, it's not a bad ratio. However, any unsatisfied customer is 1 too many. The original complaint on here by Kelly has long since been taken care of. I looked at getting these removed, or rectified and the cost per case is $2,000. That seems like a rip off in itself. I will include some pictures of our "hole in the wall" office as you claim it to be. You be the judge. If you see a pickup with our name on please call, because it is someone fraudulantly representing our fine establishment.
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#20 Consumer Comment

You People

AUTHOR: Walter - (USA)

You people selling meat off a truck better not come to my house.  I call the cops, because I know you don't have a permit to be peddling in this town.  I hope you come knocking, then I can call the cops and have them come get you.  You people that buy meat off the back of a truck are idiots.  Hell, just don't buy anything from someone that is a peddler.  We had a magazine saleman molest a little 12 year old girl when she answered the door and couldn't produce a parent when he asked where they were.  Then he realized she was there alone and he had hit the jackpot.  All peddling needs to be outlawed, it is dangerous, and you will lose money.

I bet Chris doesn't even have all his front teeth, and hasn't washed his hair in weeks.

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#21 Consumer Comment

THIS IS ONE OF THE OLDEST DOOR TO DOOR SCAMS AROUND

AUTHOR: Joe - (U.S.A.)

THIS IS ALMOST AS WELL-KNOWN A TOTAL SCAM AS THE FAKE MAGAZINE PEDDLERS WHO ALSO GO FROM DOOR TO DOOR.

IF SOMEONE COMES TO YOUR DOOR SELLING ANYTHING. DON'T ANSWER OR TELL THEM TO GO AWAY OF YOU WILL GET THE COPS BECAUSE IT IS GOING TO BE A SCAM!

I HAD FAMILY MEMBERS SELL GIRL SCOUT COOKIES DOOR TO DOOR BACK IN THE LATE 1950S AND THE EARLY 1960S BUT IT WAS A DIFFERENT WORLD BACK THEN.

THEY USED TO CALL THIS COMPANY CATTLEMEN'S CHOICE, RANCHER'S CHOICE, BARNYARD CHOICE, AND THEN STEAKHOUSE CHOICE..WHO KNOWS WHAT THEY CALL IT NOW... AND THEY USED TO HAVE A CHEAP GARAGE AND OFFICE NEAR A PRIVATE SECURITY COMPANY WHERE I WAS WORKING, ONE NOTORIOUS ON CHEAP LOCATIONS.

I WOULD BE IN MY CAR AFTER WORKING PATROL ALL NIGHT AND I WOULD SEE THE EX-CON LOSERS AND OTHER MISFITS COME IN FOR THE DAILY CON,AS I CALLED IT. THEIR SALES MANAGER GUY WOULD PUMP THEM UP AND I COULD SMELL THE MARIJUANA AND THEY WOULD JUMP INTO THOSE BANGED UP PICKUPS WITH THE INSULATED COOLER CHESTS ON THE BACKS AND AWAY THEY WOULD GO.

THEY WOULD SELL TO LOWER END RESTAURANTS IN LOWER SOCIOECONOMIC LEVEL NEIGHBORHOODS.

THEY WOULD GET A COUPLE OF CASES OF "MEAT" AND WALK INTO A NICE NEIGHBORHOOD, HAWKING IT DOOR TO DOOR USUALLY TELLING PEOPLE THAT IT WAS THEIR LAST CASE OR THEY HAD STOLEN IT FROM A STEAKHOUSE AND IT WAS TOP QUALITY AND THEY WOULD YOU LET YOU HAVE SUCH A DEAL.

I WOULD HEAR THESE CLOWNS LAUGHING ABOUT IT AND PERFECTING THEIR SALES PITCHES WHEN THEY WOULD COME IN FROM WORKING THESE ROUTES AND SHARING THEIR SCHEMES.

THEY WERE ALWAYS CHANGING OUT THEIR TRUCKS AND PHONE NUMBERS AND THE PEOPLE WHO HAWKED THIS MERCHANDISE WHICH I DON[T THINK THEY WOULD HAVE BEEN DOING IF THEY WERE HONEST.  AND OF COURSE, THESE GUYS ALWAYS INSISTED THAT IF YOU PAID CASH, YOU COULD HAVE EVEN A BETTER DISCOUNT WHICH WAS $130 PER CASE, SAME AS YOU PAID.

A GUY I WAS WORKING WITH ONCE BOUGHT WHAT THEY CLAIMED WAS SHRIMP AND WHEN HE GOT IT HOME, HE LEARNED THAT THERE WERE FIVE HALF-ROTTEN JUMBO SHRIMP IN ONE HECKUVA LOT OF ICE WHICH MELTED INTO SOME STENCH. HIS CAT ATE GOOD.

SO THIS IS JUST ANOTHER DOOR TO DOOR SCAM.

THEY OFFERED TO SELL ME SOME MEAT. I ASKED THEM IF IT WAS KOSHER AND THEY SAID IT WAS NOT. END OF SALES PITCH.

AND YOU ALL FELL FOR IT...

WHEN YOU ARE BUYING MEAT, ANY FORM OF MEAT, YOU ARE BUYING A DEAD ANIMAL. AND IF YOU HAD EVER SEEN AN AUTOPSY, YOU WOULD KNOW THAT THE MEAT YOU BUY LOOKS A LOT LIKE PARTS OF HUMAN BEINGS.

HOW DID YOU KNOW IN FACT YOU WERE NOT BUYING HUMAN VICTIMS FROM THESE PEOPLE?

BASED ON WHAT I SAW OF THE WHOLE OPERATION, I WOULDN'T HAVE PUT ANYTHING PAST THESE PEOPLE!

THIS IS LIKE A SCAM THE OLD-TIME MOBSTERS RAN UP ON THE NE COAST, I AM TOLD. SO WHY NOT MAKE A FEW PEOPLE "DISAPPEAR" INTO THE MEAT PEDDLERS?

DO NOT BUY FROM PEOPLE LIKE THIS. IT IS A VERY OLD SCAM.

NO TELLING WHERE THEY REALLY GET IT OR WHAT THEY ARE REALLY SELLING TO YOU.

IF YOU MUST EAT MEAT, BUY IT FROM A REPUTABLE GROCERY STORE.
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#22 UPDATE Employee

Consumer, please respond accordingly

AUTHOR: Country Choice GM - (United States of America)

I understand your frustration if you feel the meat you got was not good. The reason you had a difficult time getting a speedy resolution was because you called the Driver. I spoke with Chris and he said he told you to follow the guidelines for customer service matters that are outlined on the brochure. You did this and called the customer service line 9/29 and we are glady rectifying this situation the following day 9/30. You have to understand that for every 1 unhappy customer we have hundreds who rave about us. Unfortunately for us, it is only the ones who are unsatisfied who take the time to spread word via the internet. I am going to work on some testemonials from our faithful customers. It is in NO way our intention to take advantage of anyone. I personally buy all of my meat products from Country Choice. We have been in business approximately 10 years and we would not be if we did not care if our customers were happy. I want to reitterate, once you called the customer service line, we promptly scheduled a time with you the following day to resolve this matter. We sincerely apologize for any inconvenience you may have experienced. Please respond to this to let anyone reading that what I am saying is the truth.

Sincerely, Country Choice Management

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