- Report: #433375
Report - Rebuttal - Arbitrate
Complaint Review: Countrywide Auto Transport
Countrywide Auto Transport27762 Antonio Parkway, Suite #L1601 Ladera Ranch, California U.S.A.
Countrywide Auto Transport This is a dishonnest company and they constantly lie about the progress with an order Ladera Ranch California
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The truck driver picked up my car after just over 2 weeks, which meant if things were perfect I would get it in 3 weeks. This was longer and more expensive than I origionally contracted for. There truck driver broke down for an additional week and a half. By the way what kind of a trucker sits with a broken truck for over a week and does not try to ship a car? Countrywide was not willing to have another driver ship my car and they were not willing to give me a refund. By the way they prommised me a refund when I placed my order, but I guess that was just one more of there lie's.
My car was shipped after 1 full month, but if I wanted to wait a month, I could have used a wagon train to ship a car 1000 miles.
The biggest thing that upsets me is the people at countrywide continually refused to talk to me and they were unwilling to help me or give me a refund which was origionally prommised to me when I placed my order. They did ask for additional money from me several times and a couple of times I was dumb enough to give it to them.
I would recomend that anyone thinking about shipping a car stay away from countrywide and they seriously think about dealing with a shipping company directly and not deal with a broker at all. This has been a complete waste of my time and I regret ever talking to anyone at countrywide.
If I would have know this was a possibility, I would have bought a plane ticket and drove the car 15 hours myself. If I would have done that it would have cost me $120 for the ticket 7 days out and $140-$150 for gas. Instead I spent far more hours calling and worriing about this car than it would have taken to drive and I paid $600 which as you can see is double what it would have cost to move it myself. I am going to call this a lesson learned. Don't deal with Countrywide. They lie constantly.
By the way this company is rated F with the BBB and that is there worst possible rating.
This report was posted on Ripoff Report on 03/12/2009 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Countrywide-Auto-Transport/Ladera-Ranch-California-92694/Countrywide-Auto-Transport-This-is-a-dishonnest-company-and-they-constantly-lie-about-the-433375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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