- Report: #219230
Complaint Review: Countrywide/Landsafe/The Appraisal Shoppe, LLC
| Countrywide/Landsafe/The Appraisal Shoppe, LLC 3411 Northwind Drive
Cookeville, Tennessee U.S.A. |
|
Countrywide/Landsafe The Appraisal Shoppe Appraisal gimmicks and coersion in hopes to get $300.00 off people. Then not following through with a loan. Cookeville And Memphis Tennessee
*Consumer Comment: Who's fault? Who's trying to make money off You? - Response
*Consumer Comment: Landsafe has a CONFLICT OF INTEREST
*REBUTTAL Individual responds: The facts from the original appraiser
*Consumer Comment: Canned response for former Landsafe Employees Above
*Consumer Suggestion: appraiser here
*UPDATE Employee: Who's fault? Who's trying to make money off You?
*Consumer Suggestion: Bad appraiser not a bad company
*Consumer Suggestion: Bad appraiser not a bad company
*Consumer Suggestion: Bad appraiser not a bad company
*Consumer Suggestion: Bad appraiser not a bad company
*Consumer Suggestion: Landsafe Appraisals
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As aforementioned our Real Estate agent unbeknownst to both Countrywide/Landsafe and The Appraisal Shoppe LLC. Told us our homes worth was around $280,000.00. She had comps to back it up. She told us it was very doable. To sell our home at this price. Evidently according to her.
AGENTS, APPRAISERS AND LENDERS run a computer analysis program to see if the geographic and demographics la' te' dah' fit the in question, probable selling price is going to be whithin reach of the home owner. Comes out ours was. So, after losing our agent and going ahead with keeping the house and simplifying, paying off other debts,having one payment instead of 5. Using our equity to do it.
We call Countrwide/Landsafe to start the loan process. I personally feel they (lenders)(appraisers) do this to alot of us. Their (c-wide)representative in Memphis, Tn. Starts our application and runs the same computer program our agent run a week before. Turns out Hey! this is a doable loan. Your home fits the criteria to value at $280,000.00. Were elated.
We run back and forth to staples as my good ol' epson printer fax machine is as usual tore up.Spending $30.00 faxing and copying info. to Countrywide/Landsafe. All we then have to do is pay them $300.00 for an appraisal and were set. We pay the man in Memphis. He hires The Appraisal Shoppe in Cookeville to appraise the home. The lady comes here shes' from Colorodo. Just recently moved here. She is very complimentery of our home. All looks great.
She comes back with $248,000.00 Uhh!lets see that is $32,000.00 off what everyone has told us we could get. She has comparibles. But, of course none are on the water like ours. They are the ones a lot of vacation homeowners are trying to get rid of. This lady has no idea of what is going here, real estately speaking in Tennessee. We have lived here generations. This spring our house would sell for $350,000.00.
We try to do the rebuttal route and according to her office (The Appraisal Shoppe LLC.,) Countrywide is the only one who can do that? Even though we paid C-wide the money. Meanwhile, me and my wife are out a week of her salary due to their little "Lets make some money game". Now I know this aint' a lot of money to some people. However, if you have a family.It is. Now, I dont know about you? $300.00 is a lot of money to us, plus the $30.00 at Staples. Not to mention the bad comps used. Saying Countrywide/Landsafe has to be the disputer of The Appraisal Shoppes claim. We have always missed out on the housing drop here. Weve been here generations.
What I believe is this. This is nothing new. Like the old carrot and mule analogy. The mule walks in circles all day making the molasses chasing the proverbial carrot on a stick.If hes' lucky. When hes' done the old farmer might let him have it. If not maybe after walking all day tommorow after its rotted then.
Countrywide/Landsafe and The appraisal shoppe LLC., Like all other lending and appraisal relationships. Get together and make a few easy bucks off these shoddy appraisals while we get the shaft. We work honestly for our money and try not to ripoff people in the process of our work. Why cant they?
What I've done thus far is this. I am turning them in to the Better Business Bureau. Any other suggestions would be appreciated. I would like to see these types of practices stopped. Just like our politicians practice. I am also considering contacting the state of Tennessee Consumer Relations dept.As seen on this website. Never knew it existed till then. Please help if you can? I'd like to see me and my wife get our money back.
You might not but we sure would (laugh).P.S.Also, Countrywide won't let you pick your own appraiser. Im sure other lenders use this same practice also. As they have deals cooked up with certain ones. That you might not pick. Say you know somebody at ACME appraisals (dummy appraisal used for analogy only) Who gurantees you will get what your asking for. Because you know the guys at ACME their in your pocket. Like COuntrywide/Landsafe knows the people at The Appraisal shoppe are in their pocket....
Scott
crossville, Tennessee
U.S.A.
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This report was posted on Ripoff Report on 11/05/2006 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/CountrywideLandsafeThe-Appraisal-Shoppe-LLC/Cookeville-Tennessee-38506/CountrywideLandsafe-The-Appraisal-Shoppe-Appraisal-gimmicks-and-coersion-in-hopes-to-get-219230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Who's fault? Who's trying to make money off You? - Response
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Wednesday, July 15, 2009
THE AMC!! HVCC has been effect for 2.5 months now and things are a mess.
TAVMA the group that has lobbied for the AMC (Appraisal Management/Referral Companies) firms, and paid many polititions to finally find one shrewd enough to give a monopoly to the AMC firms have been rewarded for now.
Please see the email below:
To All:
I just found 21 consumer complaints against Landsafe. There are other bank owned, or partially owned, or owned by affiliates, AMC firms that are mandatory for those lenders, their preferred AMC firms.
I would suggest you search the ripoff web site for Finiti, RELS, eAppraiseIT, Quantrix, LSI, Felocity, AMCO, Fiserve, ect, for more consumer news stories.
http://www.ripoffreport.com/searchresults.asp?q5=landsafe&Search=Search&q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21
Also, Freddie Mac just put out a report earlier this week saying in essence that its appraisals need to have more relevant comps, be more accurate, use local appraisers, and not take so dang long to complete. Gee? Could that have something to do with the incompetent appraisers the AMC firms are sending out and the HVCC agreement?
GET HR 3044 HVCC out of Committee!!! Also, especially to NAR, please suggest to the lawmakers that they Amend HR 3044 so that the 4 Gorillas (BOA, WF, Chase, Citi) on the block cannot force consumers to use an AMC, make the AMC optional. Make it so the Mortgage Broker or the borrower, or the RE Agent, can pick there own Danged Appraiser. (the appraisers are already checked by the Underwriters)
This is America, land of the Free, not land of the bought off. How would it be if CPAs all of a sudden could not talk to taxpayers because those tax payers might want a fair shake, but instead had to call a CPA referral firm that was run by the IRS and it's affiliates, and skimmed money off of those referrals? Apply that same logic to any profession. It stinks.
Please Mitch and Alex, do a story on HVCC every week, (there is plenty of ammo) just include something about Barney Frank, Chris Dodd, Lockhart, and Cuomo, Fannie and Freddie, and keep reporting the stock price of Fannie and Freddie, that's always NEWS.
#2 Consumer Comment
Landsafe has a CONFLICT OF INTEREST
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Wednesday, July 15, 2009
Also, there is a big time difference, from when the original appraiser appraised it and when it sold, (facttoid: prices were dropping during that time in most areas) there was only a small difference in time after the Realtor confirmed with Comps.
Thanks!!
#3 REBUTTAL Individual responds
The facts from the original appraiser
AUTHOR: Appraisal Shoppe - (U.S.A.)
SUBMITTED: Thursday, July 09, 2009
I didn't just move to the area, I had only mentioned that I was originally from Colorado, I had already lived in Tennessee for 5 1/2 years. I am a certified residential appraiser that takes as long as I need to do a competent report.
As for the subject property being "on the water"..... If you know how to repel down the side of a mountain or ride a 4 wheeler down a very long, steep trail to get to that water you can't even see from the house. Just because the subject property might back up to something like this, it doesn't mean the market shows a difference. One of my comparables was similar to this and the others were not. The market didn't justify an adjustment.
I am only here to do my job. I don't care what the homeowner feels his/her property is worth, I am here to give market value. If all appraisers felt this way, we wouldn't be in the predicament that we are in.
Bottom line is that an agent told him he could sell his house for $280,000. What she should have said is that we can list your home for $280,000 and see what happens. He said in the spring that it would bring $350,000.
Listen up everyone!!!!!!!!!!!!! I appraised this property for $248,000 at the end 2006. In FEBRUARY OF 2008 he sold this home for $252,000.
I believe this says it all.
#4 Consumer Comment
Canned response for former Landsafe Employees Above
AUTHOR: Walker - (U.S.A.)
SUBMITTED: Tuesday, May 05, 2009
Re-read the 2nd paragraph in the first rebuttal "Landsafe Appraisals" and the 3rd from the "Bad appraiser not a bad company". Is it really likely that two different persons would write exactly the same thing for an entire paragraph?
Further more fun examining the 3rd paragraph in the "Landsafe Appraisals", you should see a very similar corresponding content starting at paragraph 5 of "Bad appraiser not a bad company". You should see the content flow through many of the paragraphs following the 5th.
Not that it is important to note that, but it would almost look like someone has asked people to go around and remove any Landsafe smear, but that is complete speculation.
#5 Consumer Suggestion
appraiser here
AUTHOR: Jon Benet Melloncamp - (U.S.A.)
SUBMITTED: Tuesday, September 23, 2008
If that appraisal you get done is much higher or much lower than the Landsafe appraisal then I suggest getting a lawyer and going after the lender for hiring an incompetent.
#6 UPDATE Employee
Who's fault? Who's trying to make money off You?
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Saturday, July 12, 2008
To think appraisers are the only ones out there trying to be honest and ethical, and THIS is the thanks we get.
Due to pressure placed on appraisers, which has led to the current crisis, they are trying to implement a Code of Conduct for lenders to try to insure Appraiser Independence (give me the value I need for my loan or I won't send you any more work). But this is a NEW idea, that appraisers should be free from this pressure, and won't be implemented until 2009.
#7 Consumer Suggestion
Bad appraiser not a bad company
AUTHOR: An - (U.S.A.)
SUBMITTED: Thursday, January 10, 2008
I am an appraiser that has worked with many companies including Landsafe in the past. There aretwo problems I see is your realtor giving you false information. The computer you are referring to is called an AVM. Automated Valuation Model. Computer generated evaluation databases will most likely not include 'fresh sales' in your neighborhood, or even across the street from you.
They do not take into account which are comparable, that means style, age, square footage, bedroom and bath count etc.. and location and what can be ruled out and labeled only a sale. Federal law says an appraisal is good for only six months and comps should be the same. You can have many sales in your neighborhood, but only a few good comparables/ alternatives to your property.
If AVM'S worked so good, then the banks would not hire appraisers. You might as well go to Zillow.com and print the report and submit that to the bank as an appraisal. You also go on about not being able to choose your appraiser. Do you believe that an appraiser is measured by how good they are if they can hit the so called 'number'. That is illegal and unethical. Your realtor sounds inexperienced and should apologize to you for giving you bad information.
Secondly your appraiser should know there is a differance in location and should have adjusted for such, you say your home is on the water and no comps were then there most likly should have been an adjustment in your favor for lot value.
You said your appraiser just moved there so they probaly didnt know the market as well but any good appriser knows about location and adjusting.
Landsafe is a very respectable and reputable company that only seeks the truth. Your file was most likely reviewed by their review department which consists of highly trained appraisers and regional chief appraisers who have many years of experience on the national level.
The truth is, your home is most likely not worth as much as you would like it to be, but its not Landsafe sounds more likely the realtor who gains from giving a higher value and appriser who should of found better comps.
By blaming others. An appraiser who works for Landsafe has no other interest in your home, you did have the right to dispute comps and offer others if they were comparable "that means style, age, square footage, bedroom and bath count etc.. and location" and need to have sold within the last six months of the date of the appraisal. There is a lot that goes into computing a value the computers dont see such as upkeep, housekeeping if it damages the property, neighborhood, if it was so easy why Do we have to have so much education yearly?
If you had a valid agruement on which comparables were better suited, then i'm sure that they would have reconsidered and changed the appraisal. A good appraiser is not insulted if there is a better comps that could have been missed esp. in large market areas.
Trust me most appraiser look at a property with no finacial intrest and are not told what you are tring to get from the lender, it keeps us unbiased.
Landsafe is not in the business to steal and cheat consumers.
I am an appraiser with over 20 yrs. for Banks, VA, and FHA the last two require even more education.
#8 Consumer Suggestion
Bad appraiser not a bad company
AUTHOR: An - (U.S.A.)
SUBMITTED: Thursday, January 10, 2008
I am an appraiser that has worked with many companies including Landsafe in the past. There aretwo problems I see is your realtor giving you false information. The computer you are referring to is called an AVM. Automated Valuation Model. Computer generated evaluation databases will most likely not include 'fresh sales' in your neighborhood, or even across the street from you.
They do not take into account which are comparable, that means style, age, square footage, bedroom and bath count etc.. and location and what can be ruled out and labeled only a sale. Federal law says an appraisal is good for only six months and comps should be the same. You can have many sales in your neighborhood, but only a few good comparables/ alternatives to your property.
If AVM'S worked so good, then the banks would not hire appraisers. You might as well go to Zillow.com and print the report and submit that to the bank as an appraisal. You also go on about not being able to choose your appraiser. Do you believe that an appraiser is measured by how good they are if they can hit the so called 'number'. That is illegal and unethical. Your realtor sounds inexperienced and should apologize to you for giving you bad information.
Secondly your appraiser should know there is a differance in location and should have adjusted for such, you say your home is on the water and no comps were then there most likly should have been an adjustment in your favor for lot value.
You said your appraiser just moved there so they probaly didnt know the market as well but any good appriser knows about location and adjusting.
Landsafe is a very respectable and reputable company that only seeks the truth. Your file was most likely reviewed by their review department which consists of highly trained appraisers and regional chief appraisers who have many years of experience on the national level.
The truth is, your home is most likely not worth as much as you would like it to be, but its not Landsafe sounds more likely the realtor who gains from giving a higher value and appriser who should of found better comps.
By blaming others. An appraiser who works for Landsafe has no other interest in your home, you did have the right to dispute comps and offer others if they were comparable "that means style, age, square footage, bedroom and bath count etc.. and location" and need to have sold within the last six months of the date of the appraisal. There is a lot that goes into computing a value the computers dont see such as upkeep, housekeeping if it damages the property, neighborhood, if it was so easy why Do we have to have so much education yearly?
If you had a valid agruement on which comparables were better suited, then i'm sure that they would have reconsidered and changed the appraisal. A good appraiser is not insulted if there is a better comps that could have been missed esp. in large market areas.
Trust me most appraiser look at a property with no finacial intrest and are not told what you are tring to get from the lender, it keeps us unbiased.
Landsafe is not in the business to steal and cheat consumers.
I am an appraiser with over 20 yrs. for Banks, VA, and FHA the last two require even more education.
#9 Consumer Suggestion
Bad appraiser not a bad company
AUTHOR: An - (U.S.A.)
SUBMITTED: Thursday, January 10, 2008
I am an appraiser that has worked with many companies including Landsafe in the past. There aretwo problems I see is your realtor giving you false information. The computer you are referring to is called an AVM. Automated Valuation Model. Computer generated evaluation databases will most likely not include 'fresh sales' in your neighborhood, or even across the street from you.
They do not take into account which are comparable, that means style, age, square footage, bedroom and bath count etc.. and location and what can be ruled out and labeled only a sale. Federal law says an appraisal is good for only six months and comps should be the same. You can have many sales in your neighborhood, but only a few good comparables/ alternatives to your property.
If AVM'S worked so good, then the banks would not hire appraisers. You might as well go to Zillow.com and print the report and submit that to the bank as an appraisal. You also go on about not being able to choose your appraiser. Do you believe that an appraiser is measured by how good they are if they can hit the so called 'number'. That is illegal and unethical. Your realtor sounds inexperienced and should apologize to you for giving you bad information.
Secondly your appraiser should know there is a differance in location and should have adjusted for such, you say your home is on the water and no comps were then there most likly should have been an adjustment in your favor for lot value.
You said your appraiser just moved there so they probaly didnt know the market as well but any good appriser knows about location and adjusting.
Landsafe is a very respectable and reputable company that only seeks the truth. Your file was most likely reviewed by their review department which consists of highly trained appraisers and regional chief appraisers who have many years of experience on the national level.
The truth is, your home is most likely not worth as much as you would like it to be, but its not Landsafe sounds more likely the realtor who gains from giving a higher value and appriser who should of found better comps.
By blaming others. An appraiser who works for Landsafe has no other interest in your home, you did have the right to dispute comps and offer others if they were comparable "that means style, age, square footage, bedroom and bath count etc.. and location" and need to have sold within the last six months of the date of the appraisal. There is a lot that goes into computing a value the computers dont see such as upkeep, housekeeping if it damages the property, neighborhood, if it was so easy why Do we have to have so much education yearly?
If you had a valid agruement on which comparables were better suited, then i'm sure that they would have reconsidered and changed the appraisal. A good appraiser is not insulted if there is a better comps that could have been missed esp. in large market areas.
Trust me most appraiser look at a property with no finacial intrest and are not told what you are tring to get from the lender, it keeps us unbiased.
Landsafe is not in the business to steal and cheat consumers.
I am an appraiser with over 20 yrs. for Banks, VA, and FHA the last two require even more education.
#10 Consumer Suggestion
Bad appraiser not a bad company
AUTHOR: An - (U.S.A.)
SUBMITTED: Thursday, January 10, 2008
I am an appraiser that has worked with many companies including Landsafe in the past. There aretwo problems I see is your realtor giving you false information. The computer you are referring to is called an AVM. Automated Valuation Model. Computer generated evaluation databases will most likely not include 'fresh sales' in your neighborhood, or even across the street from you.
They do not take into account which are comparable, that means style, age, square footage, bedroom and bath count etc.. and location and what can be ruled out and labeled only a sale. Federal law says an appraisal is good for only six months and comps should be the same. You can have many sales in your neighborhood, but only a few good comparables/ alternatives to your property.
If AVM'S worked so good, then the banks would not hire appraisers. You might as well go to Zillow.com and print the report and submit that to the bank as an appraisal. You also go on about not being able to choose your appraiser. Do you believe that an appraiser is measured by how good they are if they can hit the so called 'number'. That is illegal and unethical. Your realtor sounds inexperienced and should apologize to you for giving you bad information.
Secondly your appraiser should know there is a differance in location and should have adjusted for such, you say your home is on the water and no comps were then there most likly should have been an adjustment in your favor for lot value.
You said your appraiser just moved there so they probaly didnt know the market as well but any good appriser knows about location and adjusting.
Landsafe is a very respectable and reputable company that only seeks the truth. Your file was most likely reviewed by their review department which consists of highly trained appraisers and regional chief appraisers who have many years of experience on the national level.
The truth is, your home is most likely not worth as much as you would like it to be, but its not Landsafe sounds more likely the realtor who gains from giving a higher value and appriser who should of found better comps.
By blaming others. An appraiser who works for Landsafe has no other interest in your home, you did have the right to dispute comps and offer others if they were comparable "that means style, age, square footage, bedroom and bath count etc.. and location" and need to have sold within the last six months of the date of the appraisal. There is a lot that goes into computing a value the computers dont see such as upkeep, housekeeping if it damages the property, neighborhood, if it was so easy why Do we have to have so much education yearly?
If you had a valid agruement on which comparables were better suited, then i'm sure that they would have reconsidered and changed the appraisal. A good appraiser is not insulted if there is a better comps that could have been missed esp. in large market areas.
Trust me most appraiser look at a property with no finacial intrest and are not told what you are tring to get from the lender, it keeps us unbiased.
Landsafe is not in the business to steal and cheat consumers.
I am an appraiser with over 20 yrs. for Banks, VA, and FHA the last two require even more education.
#11 Consumer Suggestion
Landsafe Appraisals
AUTHOR: Mz818 - (U.S.A.)
SUBMITTED: Tuesday, November 06, 2007
If AVM'S worked so good, then the banks would not hire appraisers. You might as well go to Zillow.com and print the report and submit that to the bank as an appraisal. You also go on about not being able to choose your appraiser. Do you believe that an appraiser is measured by how good they are if they can hit the so called "number". That is illegal and unethical. Your realtor sounds inexperienced and should apologize to you for giving you bad information.
Landsafe is a very respectable and reputable company that only seeks the truth. Your file was most likely reviewed by their review department which consists of highly trained appraisers and regional chief appraisers who have many years of experience on the national level. The truth is, your home is most likely not worth as much as you would like it to be, so you go blaming others. An appraiser who works for Landsafe has no other interest in your home, then appraise and move on to the next. If you had a valid agruement on which comparables were better suited, then i'm sure that they would have reconsidered and changed appraisal. Landsafe is not in the business to steal and cheat consumers. The truth sometimes hurts.

