- Report: #632020
Report - Rebuttal - Arbitrate
Complaint Review: County of San Bernardino
County of San Bernardino12402 Industrial Blvd D6, Victorville, Ca 92393 San Bernardino, California United States of America
County of San Bernardino Department of Water/Sanitation Senior citizen denied water! This water company has three times broken California Legal Code/Public Utilities Code Rules. I'm 72 & have no water. San Bernardino, California
I am 72 years old and my only income is Social Security of $980/month. This company removed my water meter over 8 years ago for non-pay - correctly so but, I am still charge every other month for their 'facilities charges' for these 8 years. I have paid them almost $2500 in 'deliquent charges' to date. To stop the 'facilitiies charges' I was told to submit in writing a 'request to disconnect service' - which I did August 2009 after all bills were paid. After repeated requests they finally mailed me their 'cost estimate' (over $550) December 10, 2009 plus - my account must be current. By that time the balance (from 0) was back up to over $400. Over the years I've made repeated requests for a 'payment plan' but was always told I could not do so which is a violation of under Public Utilities Code - 16482.1 (d) (4)(5)(7) that allows payment arrangements.
August 27, 2008 they recorded a Lien ($394) on my 2008 Property Tax Bill that was paid December 10, 2009. Under Public Utilities Code -16472.1(a)(b) they had 30 days to file the County Lien Release. After repeated requests they finally issued the Lien Release December 2009- one year later! Their delay cost me my application for a Rehab Loan from the County (to repair my well and a new roof). Loan could not be made with Lien on property.
August 10 , 2010 they requested a new Lien for over $500 be placed on my property tax bill. I sent a Letter of Protest to the Board of Supervisors but, so far they can not tell me what is going to happen.
This report was posted on Ripoff Report on 08/16/2010 06:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/County-of-San-Bernardino/San-Bernardino-California-92393/County-of-San-Bernardino-Department-of-WaterSanitation-Senior-citizen-denied-water-This-632020. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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