- Report: #1051543
Report - Rebuttal - Arbitrate
Complaint Review: Coupons.com
Coupons.comMountain View, California USA
Coupons.com Failure To Cancel Savings Club Membership After Repeative Attempts Mountain View California
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I am a coupon clipper, a money saver. When I found coupons.com, i checked them out and found no problems.
When i registered for their coupons cavings club i was glad it was only 3 dollars a month, i tried the service for 2-3 months. When i needed to cancel, i wrote to support just as the site told me to. They ignored my requests! Your profile has no way of removing your credit/debit card information!! So contacting support is the only way to cancel your premium account is to cantact support and they have a tendacy to ignore you! I contacted them for a 3rd time, they finally sent me a information request in the form of your welcome letter. I sent it to them, and nothing...no cancelation. I chatted with support on their website and sent the customer service agent my welcome letter, she told me thst "its canceled" I checked the site again 2days later and just found out tonight that is has not been canceled! So buyer beware! Use the site to print coupons, i have no problem with their coupons being honored. But be weary of registering for their coupon savers club! I will be contacting my bank tomorrow.
This report was posted on Ripoff Report on 05/16/2013 06:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Couponscom/Mountain-View-California/Couponscom-Failure-To-Cancel-Savings-Club-Membership-After-Repeative-Attempts-Mountain-1051543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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