• Report: #909540

Complaint Review: CourseTrends, Inc.

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  • Submitted: Tue, July 10, 2012
  • Updated: Tue, July 10, 2012

  • Reported By: PissedGolfer — San Diego California United States of America
CourseTrends, Inc.
9111 Jollyville Rd. Austin, Texas United States of America

CourseTrends, Inc. Ripped me off on golf tee times Austin, Texas

*Consumer Comment: Same thing happened to me

*REBUTTAL Owner of company: Reply from Golf18 Network

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CourseTrends ripped me off.  I bought a 4-person golf tee time from CourseTrends Golf 18 network site.  The site broke during confirmation and I did not realize it went through because I got a broken web page.  I called and the support staff were really rude and said they would not refund it because I did authorize the purchase.  The tee time was not even used !  This was a huge rip off and I want my money back!

This report was posted on Ripoff Report on 07/10/2012 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/CourseTrends-Inc/Austin-Texas-78759/CourseTrends-Inc-Ripped-me-off-on-golf-tee-times-Austin-Texas-909540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Same thing happened to me

AUTHOR: Jen L - ()

This response is a sham -- they don't mean it.  Same thing happened to me.  Says there to call Scot.  I called and asked for Scot Forbis and they said he was not available.  I called once per day for 5 days, that's enough.

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#2 REBUTTAL Owner of company

Reply from Golf18 Network

AUTHOR: Golf18Ambassador - ()

Thank you for taking the time to relay your experience. I would welcome the opportunity to speak in greater detail. The Golf18 Network is committed to a positive customer service experience for our consumers. That being said, please call me directly so that I can address your concerns. We always strive to ensure complete customer satisfaction. Thanks.

Scot Forbis, PGA
Director of Marketing & Consumer Affairs
marketing@golf18network.com
800-994-0661

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