• Report: #992262

Complaint Review: Court Records California.us.org

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  • Submitted: Sun, January 06, 2013
  • Updated: Mon, January 07, 2013

  • Reported By: Ann — Los Angeles California United States of America
Court Records California.us.org
Internet United States of America

Court Records California.us.org This company promised info for $1.00 then charged me $19.95 without my permission. I had to call a number to have the "account closed" with their promise of a reimbursement. Internet

*REBUTTAL Owner of company: Customer Service

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Regarding CourtRecordsCalifornia.is.org - I found this website during a search for court records. The site promised the records for $1.00. I placed the order then found that I had been charged $19.95.

I called the number listed on the website 1 866-434-4253 which turned out to be "MyInfo".  When I asked why I was charged $19.95, they said that it was part of a "disclaimer" (which most people don't read) for an account to receive 19 additional reports. They asked if I wanted the account closed and my credit card re-imbursed and I said "yes".  They then put me on hold for a few seconds then came back and said that the account was closed and that I would be reimbursed for the total amount of $19.95.  They gave me a confirmation number.  I will follow up in a few days with this report to confirm whether or not I was actually reimbursed.


This report was posted on Ripoff Report on 01/06/2013 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Court-Records-Californiausorg/internet/Court-Records-Californiausorg-This-company-promised-info-for-100-then-charged-me-19-992262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Ann,

I apologize for any inconvenience and I'd like to fix this for you right away. Please email me a josh@myinfo1.com and I will issue you a refund. Again, please email me and I can take care of this for you.

Thanks,

Josh F.
Customer Service Manager
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