- Report: #992262
Complaint Review: Court Records California.us.org
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| Court Records California.us.org
Internet United States of America |
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Court Records California.us.org This company promised info for $1.00 then charged me $19.95 without my permission. I had to call a number to have the "account closed" with their promise of a reimbursement. Internet
*REBUTTAL Owner of company: Customer Service
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I called the number listed on the website 1 866-434-4253 which turned out to be "MyInfo". When I asked why I was charged $19.95, they said that it was part of a "disclaimer" (which most people don't read) for an account to receive 19 additional reports. They asked if I wanted the account closed and my credit card re-imbursed and I said "yes". They then put me on hold for a few seconds then came back and said that the account was closed and that I would be reimbursed for the total amount of $19.95. They gave me a confirmation number. I will follow up in a few days with this report to confirm whether or not I was actually reimbursed.
This report was posted on Ripoff Report on 01/06/2013 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Court-Records-Californiausorg/internet/Court-Records-Californiausorg-This-company-promised-info-for-100-then-charged-me-19-992262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Monday, January 07, 2013
I apologize for any inconvenience and I'd like to fix this for you right away. Please email me a josh@myinfo1.com and I will issue you a refund. Again, please email me and I can take care of this for you.
Thanks,
Josh F.
Customer Service Manager
