• Report: #708209

Complaint Review: Courtyard Marriott bedford, tx

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  • Submitted: Sat, March 19, 2011
  • Updated: Wed, February 01, 2012

  • Reported By: Joseph — Aquilla Texas United States of America
Courtyard Marriott bedford, tx
2201 Airport Fwy bedford, Texas United States of America

Courtyard Marriott bedford, tx they charge for breakfast. no complimentary breakfast here. they don't tell you that up front of course. bedford, Texas

*Author of original report: Consider yourself LUCKY!

*Author of original report: courtyard by marriott

*Consumer Comment: No Breakfasts at Courtyards

*Consumer Suggestion: Consider yourself LUCKY!

*Consumer Comment: Really?

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We obatained a reservation for this hotel/motel through priceline.com for around 75 bucks and that included tax. We thought that everything would be fine and that we would get what everyone else would get when they reserve a room for this hotel but that was not the case. i'll probably also file a report for priceline.com also considering they played a role in this. they acted like everything was included but that was not the case.

we were told after we bought the reservation that the breakfast was indeed not complimentary to those who got a discounted rate through priceline.com and even if you paid full price you only got the breakfast free on the weekends for those of you who will be paying full price. there indoor hot tub was also luke warm along with the showers. of couse with all this considered we still got the room for around 1/2 what they normally charge. $75 verses $150 but still a back stabbing considering the breakfast deal. we told the manager and she basically said "sorry" and that's it.. no discount on future stays or anything.

This report was posted on Ripoff Report on 03/19/2011 06:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Courtyard-Marriott-bedford-tx/bedford-Texas-76622/Courtyard-Marriott-bedford-tx-they-charge-for-breakfast-no-complimentary-breakfast-here-708209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Consider yourself LUCKY!

AUTHOR: Joseph - (United States of America)

Yeah your probably right...
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#2 Author of original report

courtyard by marriott

AUTHOR: Joseph - (United States of America)

Just to clarify I did obviously appreciate paying half the price for this hotel I just did not anticipate discounted accommodations but the reality was I didn't get a discounted price that was the price that should have been paid considering the overall experiance.

Overall I would recommend using priceline.coms services but I will be sure to read the fine print thats all. Maybe this will help someone in the future expecting a breakfast at a $150 dollar a night hotel.. Even the cheapest motels out there usually provide the continental breakfast or something along those lines.
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#3 Consumer Comment

No Breakfasts at Courtyards

AUTHOR: Karl - (U.S.A.)

I haven't stayed at the Bedford Courtyard but have stayed at a number of Courtyards.  A Courtyard is considered a business hotel and there are no free breakfasts. There are free breakfasts at Fairfield Inns as well as free internet access. Stay at a Fairfield next time. There is one at Fossil Creek west of Bedford just off 820. I stay there all the time.
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#4 Consumer Suggestion

Consider yourself LUCKY!

AUTHOR: mr. rik - (United States of America)



Just thank your lucky stars this turned out like it did.  If the hotel is really THAT cheap, by skipping breakfast you probably avoided some e-coli and at least a good case of diarrhea.
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#5 Consumer Comment

Really?

AUTHOR: coast - (USA)

“no discount on future stays or anything.”

50% off wasn't enough?
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